Printerpix is a leading online retailer of personalized gifts and home decor items. We offer a wide range of products that can be customized with your favorite photos, memories, and messages. Our mission is to provide high-quality, unique, and thoughtful gifts that bring people closer together and make memories last a lifetime.
Our Services
At Printerpix, we specialize in creating premium, personalized products that capture your special moments and turn them into treasured keepsakes. Our design suite allows for endless customization, giving you full control over your shopping and gifting experience. Our product range includes photo books, canvas prints, magic mugs, blankets, and much more. We also offer a range of home decor items, such as wall art and photo printing services, to help you bring your favorite memories into your home.
What Sets Us Apart
We're committed to providing the highest level of quality, satisfaction, and customer service. Our Price Promise ensures that you get the best value for your money, and our 100% Satisfaction Guarantee means that we'll work tirelessly to ensure you're happy with your purchase. We're passionate about preserving memories and bringing people closer together, and we believe that our products can make a real difference in people's lives.
Our Values
At Printerpix, we value quality, moments, and relationships. We believe that every moment, memory, event, or occasion deserves to be celebrated and preserved. We're dedicated to providing the highest quality products and services that exceed our customers' expectations. We're proud of our customer-centric approach, and we strive to build lasting relationships with our customers.
Poor Customer Service and Delivery Issues
The majority of customers have expressed their dissatisfaction with the company's customer service and delivery times. Many have reported long delays in receiving their orders, with some not receiving their orders at all. The company's customer service has been described as unresponsive, with customers experiencing difficulties in getting through to representatives and receiving automated responses to their queries.
Quality Issues
Some customers have reported issues with the quality of their orders, including bent calendars, low-quality prints, and incorrect installation of hanging kits. These issues have led to customers being left with unusable products.
Misleading Delivery Times and Charges
Several customers have expressed frustration with the company's delivery times and charges. Some have reported paying for next-day delivery but not receiving their orders for weeks, while others have been charged high delivery fees for standard postal services.
Lack of Transparency and Communication
The company has been criticized for its lack of transparency and communication with customers. Many customers have reported feeling misled about delivery times and production processes, with some being told that their orders are "in production" and cannot be cancelled.
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