Caring for your pets, as if they were our own.
At Bishops Veterinary Surgery, we are dedicated to providing exceptional care for your beloved pets. Our experienced and qualified staff are committed to delivering top-notch services to ensure your pet's health and happiness. With a passion for animal welfare, we strive to create a warm and welcoming environment where you and your pets feel comfortable and at ease.
Our Story
Bishops Veterinary Surgery was established in 1991, and since then, we have been serving the pet-loving community in Hertfordshire. Our state-of-the-art facility is designed to provide comprehensive medical and surgical care for your furry friends. Our team of experts takes pride in providing personalized care, tailored to your pet's specific needs. We understand the importance of preventative health care and offer a range of services to ensure your pet stays healthy and thriving.
Our Services
At Bishops Veterinary Surgery, we offer a comprehensive range of services to cater to your pet's individual needs. From routine check-ups and vaccinations to surgical procedures and diagnostic testing, we are equipped to handle it all. Our services include:
- Consultations and wellness screenings
- Vaccinations and parasite prevention
- Dental care and surgical procedures
- In-house diagnostic testing and laboratory services
- Emergency care and out-of-hours support
- Pet health club and online payment facilities
Our Values
At Bishops Veterinary Surgery, we are committed to:
- Providing exceptional care for your pets
- Building strong relationships with our clients and their pets
- Staying up-to-date with the latest advancements in veterinary medicine
- Offering affordable and personalized care
- Creating a welcoming and comfortable environment for all
Meet Our Team
Our team of experienced veterinarians, nurses, and support staff are dedicated to providing top-notch care for your pets. We take pride in our long-standing staff, who have developed strong bonds with our clients and their pets. Our team is committed to staying up-to-date with the latest advancements in veterinary medicine, ensuring your pet receives the best possible care.
Get in Touch
We invite you to explore our website, meet our team, and learn more about our services. If you have any questions or concerns, please don't hesitate to contact us. We look forward to welcoming you and your pets to Bishops Veterinary Surgery.
Staff and Customer Service Issues
A significant number of reviewers expressed frustration and disappointment with the front-facing staff, citing them as unhelpful, unprofessional, and unresponsive to their concerns. Some reviewers reported being refused treatment or assistance due to technicalities, and being subjected to poor communication and tone from the staff.
Payment and Financial Issues
Some reviewers expressed dissatisfaction with the practice's payment policies, citing demands for full payment upfront, even for clients with insurance. This caused financial strain for some clients, who felt that the practice was more concerned with getting paid than providing care to their pets.
Praise for Veterinarians and Care
On the other hand, many reviewers praised the veterinarians and the care provided to their pets. They reported positive experiences with the vets, citing them as friendly, knowledgeable, and compassionate. Some reviewers specifically mentioned the excellence of the vets and the quality of care provided.
Specific Issues and Concerns
Several reviewers raised specific concerns, including allegations of mistreatment of autistic individuals, poor diagnosis of illnesses, and unprofessional behavior from certain staff members.
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