Transforming Your Home, Transforming Your Life
At Insulating Windows, we are proud to be one of the leading double glazing and home improvements companies in Hertfordshire, Buckinghamshire, and Surrey. With over 30 years of experience in the industry, we have built a reputation for providing high-quality, energy-efficient solutions that enhance the comfort and security of our customers' homes.
Our Services
We offer a comprehensive range of products and services, including double glazing, triple glazing, windows, doors, conservatories, and more. Our expert installers are available throughout Hertfordshire, Surrey, and Buckinghamshire, with offices based in Hemel Hempstead and Guildford. We are dedicated to providing exceptional customer service and ensuring that our customers are completely satisfied with their home improvements.
Our Commitment to Quality
We are proud to be a Checkatrade and Which Trusted Trader, and a member of Certass and Trustmark, the industry's regulatory body. Our commitment to quality is reflected in our PAS 2030 certification, which demonstrates our adherence to energy efficiency measures. We are also accredited by Hertfordshire Trading Standards, showcasing our loyalty to our customers and dedication to offering competitive rates.
Our Products
Our range of products includes beautifully designed bespoke energy-efficient windows, doors, and double or triple glazing solutions. We offer a variety of materials, including aluminium, uPVC, and wooden frames, ensuring that our customers can choose the perfect solution for their home. Our energy-saving glazing helps reduce heat loss, eliminates draughts and cold spots, and reduces carbon footprint.
Customer Testimonials
We take pride in our exceptional customer service, and our customers' satisfaction is our top priority. Our customers have rated us highly on Checkatrade and Which Trusted Trader, and we continue to strive for excellence in every aspect of our business.
Get in Touch
If you're looking for a trusted and experienced double glazing and home improvements company, look no further than Insulating Windows. Contact us today to discuss your requirements and let us help you transform your home into a comfortable, energy-efficient, and secure space.
Overall Satisfaction
The majority of customers are extremely satisfied with Insulating Windows, praising their professional service, excellent workmanship, and high-quality products.
Customer Service
- Excellent customer service was a common theme in many reviews, with customers praising the company's responsiveness, communication, and follow-up care.
- Many customers appreciated the professionalism and courtesy of the installation team, who were efficient, clean, and tidy in their work.
Product Quality
- The quality of the windows and doors installed by Insulating Windows was consistently praised, with customers noting the improvement in warmth, noise reduction, and overall appearance.
Installation Process
- The installation process was described as efficient, swift, and professional, with customers appreciative of the minimal disruption and mess.
Negative Experience
- One customer had a negative experience, citing poor communication, lack of updates, and failure to meet deadlines, leading to frustration and disappointment.
Company Response
- Insulating Windows responded to the negative review, apologizing for the issues and offering to resolve the situation.
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