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A Family-Run Business with 60 Years of Experience
Stephens Removals, established in 1962, boasts a rich history, built on a foundation of unwavering dedication, customer-centricity, and continuous improvement. From humble beginnings to a reputable removals company serving the St Albans and Watford area, we have evolved alongside our clients, offering reliable and comprehensive moving services.
Our Humble Beginnings
The story of Stephens Removals starts with Peter and Marjorie Edwards, a young couple driven by a vision to provide reliable and efficient removals services. Starting in the 1960s, they built the company from the ground up, driven by sheer hard work, determination, and a deep understanding of their clients' needs.
A Legacy of Excellence
Over the past six decades, Stephens Removals has become known for:
- Professionalism: Our team of experienced movers ensure careful handling and transportation of your belongings with attention to every detail.
- Reliability: We are committed to adhering to strict deadlines and maintaining open communication throughout your move.
- Personalized Service: We tailor our services to your unique requirements, ensuring a seamless and stress-free experience.
- Experience: Our wealth of experience handling local, national, and international moves empowers us to handle any situation with confidence.
Evolving with the Industry
Through acquisitions and strategic partnerships, Stephens Removals has continued to grow and evolve. Our recent collaboration with the Bishop's Move Group allows us to offer an even wider range of services and expertise, ensuring the highest quality removals experience for our clients.
The Stephens Difference
What sets Stephens Removals apart is our unwavering commitment to:
- Quality: We adhere to rigorous industry standards and implement robust quality control measures.
- Communication: We maintain open and transparent communication with our clients every step of the way.
- Flexibility: We tailor our services to your unique needs and preferences.
- Customer Care: Your satisfaction is our top priority and our friendly and dedicated team is committed to exceeding your expectations.
Excellent Service and Professionalism
The majority of reviewers have had a positive experience with Stephens Removals, praising their excellent service, professionalism, and attention to detail. Many have expressed gratitude for the company's ability to accommodate their specific needs, whether it's a same-day move or a move with unusual circumstances.
Reviewers have highlighted the company's efficient and organized approach, with staff going above and beyond to ensure a smooth and stress-free experience. Many have commended the team's friendly and helpful nature, particularly when dealing with fragile or valuable items.
Some Issues with Blocking Public Path
One reviewer had a negative experience with a removal team that blocked a public path, causing inconvenience and annoyance. The reviewer expressed frustration with the team's lack of consideration for others and their poor customer service.
Summary of Reviews
The majority of reviewers have given Stephens Removals 5-star ratings, praising the company's excellent service, professionalism, and attention to detail. While there was one negative review, the overall consensus is that the company is reliable, efficient, and courteous.
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