Express Waste Removals is a dedicated team of professionals committed to providing reliable and comprehensive rubbish removal services throughout London. We understand the importance of a clean and healthy environment, and we are passionate about helping our customers reclaim their space and restore the beauty of their homes and workplaces.
Our Mission
Our mission is to provide efficient and affordable rubbish removal services that meet the unique needs of each customer. We believe in:
- Efficiency and Effectiveness: We work quickly and diligently to remove all unwanted items efficiently and effectively.
- Transparency and Communication: We provide clear quotes and timelines, and we communicate with you throughout the process.
- Environmental Responsibility: We are committed to recycling and disposing of waste responsibly in accordance with all environmental regulations.
- Customer Satisfaction: Your satisfaction is our highest priority. We strive to provide excellent customer service and ensure your complete satisfaction.
The Services We Offer
We offer a wide range of rubbish removal services to meet your specific needs, including:
- House Clearance: Efficient removal of furniture, appliances, junk, and clutter from your home.
- Office Clearance: Thorough removal of office supplies, paper, electronics, and furniture.
- Building Waste Removal: Removal of construction debris, materials, and unwanted materials from building sites.
- Garden Waste Removal: Professional removal of garden waste, including weeds, grass clippings, and branches.
- Move-in/Move-out Clearance: Comprehensive removal of belongings during property move-ins and move-outs.
Why Choose Express Waste Removals?
- Experienced and reliable team
- Competitive and transparent pricing
- Flexible scheduling to meet your needs
- Commitment to environmental responsibility
- Excellent customer service and communication
- Wide range of services to address all your rubbish removal needs
Contact us today and let Express Waste Removals help you reclaim a clean and spacious environment!
Unreliable Service
The reviews highlight a pattern of inconsistency in the service provided by Express Waste Removal. Out of the total 8 reviews, 5 customers had positive experiences, while 3 customers were left unhappy.
Lack of Transparency in Quoting
Several customers reported issues with the quoting process. Geoff Pyle had to wait for a verbal quotation, which was later revised when the vans arrived, with no email quote provided beforehand. Jeremy Le Francois was quoted a price of 250, which was later changed to 390, with no explanation given. This lack of transparency has led to mistrust among customers.
Poor Communication and Customer Service
Geoff Pyle reported that the new driver on site tried to hike the prices, showing a lack of accountability and customer service. Kelly Liang had to negotiate the price with the collection team, which was an unprofessional experience.
Positive Experiences
While some customers were disappointed, others had positive experiences. Hristo Hristov, Kay McMahon, Lak Silva, Aslam Saah, and Andrea Restelli all praised the efficient and professional service provided by Express Waste Removal, with some even recommending the company to others.
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