Trust us to clear your blockages, we'll get it right the first time!
Established in 1988, 1st Drainclear has become one of the leading local drainage companies in Kent, London, and the surrounding areas. With over 30 years of experience in the industry, we have built a reputation for providing high-quality drainage services to both homes and businesses. Our team of directly employed engineers is highly trained in all aspects of drainage clearance, and we use the latest blockage clearance, high-pressure water jetting, and CCTV equipment to ensure that we provide the best possible service.
At 1st Drainclear, we take pride in our work and always ensure that we leave your home or business premises clean and tidy. We understand the inconvenience that a blocked drain can cause, which is why we offer a rapid response 24/7, 365 days a year, with no extra costs for evening and weekend call-outs. We comply with the latest Health and Safety Regulations and are covered by a 10 Million public liability insurance policy.
Our Services
At 1st Drainclear, we specialise in domestic drainage services, and our fixed price of 99 including VAT covers absolutely everything, even if the job takes longer than expected. We do not use subcontractors or chemicals, and we offer a no-call-out charge for emergency drain unblocking in Chislehurst and the South East London area. Our services include:
- Blocked toilets, baths, hand basins, showers, sinks, manholes, and gullies cleared
- High-pressure water jetting to remove build-up of waste and leave pipe work clear and free flowing
- Electro mechanical rotary machines used to clear blockages in sinks, shower/bath/wash basin waste pipes
- Spring-loaded cable used to retrieve or break up blockages in toilet drains, including excess paper, towels, and toys
Domestic Drainage Chislehurst
We understand that domestic drainage problems can be stressful, which is why we offer a fixed price of 99 including VAT for all our domestic services in Chislehurst and the South East London area. Our rapid response team is available 24/7, 365 days a year, and we use the latest equipment to ensure that we clear blockages quickly and efficiently. We pride ourselves on our high level of customer service and always leave your home clean and tidy.
Kitchen Drains
Sinks in kitchens can become blocked over time with fat, soap, food, and other debris. At 1st Drainclear, we use electro-mechanical rotary machines or high-pressure water jetters to clear these blockages, leaving your pipe work clear and free flowing. We understand the importance of a fully functioning kitchen, which is why we offer a rapid response service to ensure that your sink is unblocked quickly and efficiently.
Shower/Bath/Wash Basin Waste Pipes
Blockages in shower/bath/wash basin waste pipes are normally caused by hair and soap build-up. At 1st Drainclear, we use electro-mechanical rotary machines to clear these blockages, leaving your pipe work clear and free flowing. We offer a fixed price of 99 including VAT for all our domestic services, and our team is available 24/7, 365 days a year, to ensure that we can respond quickly to any emergency.
Toilet Drains
Blockages in toilet drains are often caused by excess paper, towels, or toys. At 1st Drainclear, we use a spring-loaded cable to retrieve or break up these blockages, leaving your pipe work clear and free flowing. We understand the inconvenience that a blocked toilet can cause, which is why we offer a rapid response service to ensure that your toilet is unblocked quickly and efficiently.
Customer Feedback Overview
Our company has received a mix of feedback, including both positive and negative reviews from our customers. Here is a summary of the feedback:
Positive Feedback
- Customers have praised our fast and efficient service, with many highlighting the quick response times and effective solutions provided by our engineers.
- Several customers have noted the cleanliness and tidiness of our workmen, which has contributed to their satisfaction with our service.
- The affordability of our services has also been highlighted as a positive aspect, with many customers expressing their satisfaction with the prices charged.
- The professionalism and friendly demeanor of our staff, both on the phone and in person, has been consistently praised by our customers.
Negative Feedback
- Some customers have experienced issues with our reliability, as our vans have occasionally broken down, leading to delays or missed appointments.
- There have been instances where our staff has been perceived as rude or unprofessional, which has negatively impacted the customer experience.
- A few customers have reported that our service did not fully resolve their issues, leading to repeat problems and additional costs.
- There have been cases where customers felt that our staff did not communicate effectively, leading to misunderstandings and frustration.
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