Trust us to get you where you need to be, safely and on time.
At Bee Line Radio Cars, we understand that transportation can be a significant source of stress and pressure in our lives. That's why we strive to make your journey with us as smooth, comfortable, and reliable as possible. Our private hire taxi service is designed to take the worry out of getting from A to B, whether it's for a night out on the town, a trip to the airport, or just a convenient way to get to work.
Our Services
Our private hire taxi service is a pre-booked car service, allowing you to arrange in advance to be picked up at one location and dropped off at another at a time that suits you. By pre-booking, you can relax knowing that your transport has already been organized, and you're all set to get to your destination on time. Our drivers are an integral part of our service, and we only hire the best. You can expect to feel at ease with our drivers, all of whom speak English and have expert knowledge of the roads. We will get you to your destination via the best route possible, and our drivers will be happy to assist you throughout your journey.
Why Choose Us?
When you choose Bee Line Radio Cars, you can be confident that you are choosing a car service that puts the customer first. Whether you require our services for a lift home after an evening out, or a shuttle to the airport that you can trust will get you there on time, we offer a range of cars to suit your needs and drivers that you can trust. From our choice of vehicles, to our professional drivers, to our favourable rates, there are many reasons that customers rely on us for their transport needs.
Professional and Polite Drivers
Our drivers are an integral part of our service, and we only hire the best. You can expect to feel at ease with our drivers, all of which speak English and have expert knowledge of the roads. There's no worry that your journey will be made longer than it has to be by navigating back roads, our drivers will get you to your destination via the best route possible. Any help you need throughout the journey, don't hesitate to ask your driver as they will be happy to assist you, and make sure you have the best experience possible.
Reliable and Efficient Private Hire Taxis
Our private hire taxi service is designed to make your life easier and take the stress out of transportation. We strive to make our customers' lives easier and make transport one less thing you have to worry about. Whatever your transport needs, we will always aim to pick you up promptly and get you exactly where you need to be, whenever you need to be there.
Poor Customer Service Experiences
Several reviewers expressed frustration and disappointment with the customer service provided by the taxi firm. Some reported being yelled at, hung up on, or treated rudely by the operators. One reviewer mentioned being screamed at by an obese woman for asking about a delayed taxi, while another was yelled at by a customer care representative for not hearing their question clearly.
Unreliable Service
Many reviewers experienced problems with the taxi service, including long wait times, cancelled bookings, and drivers failing to show up on time. One reviewer reported booking a taxi 9 hours in advance, only to have it arrive 40 minutes late, while another was charged extra for a delayed taxi.
Rude and Unhelpful Drivers
Some reviewers reported encountering rude and dismissive drivers, with one reviewer being told they would be charged more for a journey due to a "wrong" address, despite having provided the correct address.
Positive Experiences
On the other hand, some reviewers reported excellent experiences with the taxi firm, praising the friendly and chatty drivers, reliable service, and efficient booking process. One reviewer appreciated the text message updates on the status of their taxi, while another thanked the driver for a safe and comfortable journey.
App and Booking Issues
Some reviewers experienced issues with the app and booking process, including difficulties in getting through to operators, cancelled bookings, and incorrect charging.
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