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Bespoke Jewellery & Watch Repairs in Coulsdon | Woods Jewellers
Established in 1948, Woods Jewellers remains a family-run independent jeweller rooted in tradition while embracing modern techniques. Our craftsmen combine time-honoured methods with computer-aided design to create bespoke pieces and showroom stock in our in-house workshop. Located in Coulsdon, Surrey, we specialise in modern and antique diamond and gem-set jewellery, watches, and giftware. Our team of specialists, including goldsmiths, gemologists, and designers, provides expert advice on sales, repairs, and custom commissions. All products showcased on our website are designed and manufactured locally, reflecting our commitment to quality and craftsmanship.

With decades of collective experience, our team ensures every client receives tailored service, from reworking heirloom pieces to creating unique designs. We pride ourselves on transparency, offering valuations for insurance and probate, alongside re-stringing, gem sourcing, and watch repairs. Our dedication to preserving sentimental value through bespoke creations has made us a trusted name in the industry. By maintaining traditional skills alongside technological advancements, we continue to deliver exceptional service and artistry. Our showroom and workshop remain central to our mission of transforming ideas into timeless treasures.
Services
Bespoke Commissions Valuations Jewellery Repairs Gem Sourcing Re-Stringing Watches
Details
  • Year established: 1948
Highlights and features
  • We are a family-run jeweller with 75 years of heritage in Coulsdon.
  • Our in-house workshop handles bespoke commissions and repairs using traditional techniques.
  • All jewellery is designed and manufactured locally in Surrey.
  • Our team includes certified gemologists and goldsmiths with decades of experience.
  • We specialise in reworking heirloom pieces into unique, modern designs.
Services
Bespoke Commissions
Our in-house design service transforms client ideas into unique jewellery using CAD technology and traditional craftsmanship. Clients collaborate with our designer to refine concepts, select materials, and oversee production in our workshop. Ideal for reworking heirlooms or creating one-of-a-kind pieces, this service ensures personalisation and precision.
Valuations
We provide detailed valuations for insurance, probate, or personal records, conducted by qualified specialists. Fees are itemised per piece, with post-loss assessments available. Our expertise ensures accurate, documented valuations for diamonds, gemstones, and antique jewellery.
Jewellery Repairs
From minor repairs to complex restorations, our goldsmiths handle all jewellery maintenance. Services include cleaning, resizing, stone replacement, and structural repairs. Clients can visit our showroom for consultations, with work completed on-site for quality control.
Gem Sourcing
We source diamonds and gemstones to client specifications, leveraging global suppliers. Specialists guide choices for clarity, cut, and rarity, including rare or custom-cut stones. This service supports bespoke designs or replacements for lost or damaged gems.
Watches
As Citizen watch stockists, we offer sales and servicing for select brands. Repairs include battery replacements, glass fitting, and restoration. Our team assesses each watch individually, ensuring functionality and longevity for vintage and modern timepieces.
People
Terence Dunn
Owner
Terry has owned Woods Jewellers for 37 years after 41 years in the trade. A goldsmith since age 16, he preserves traditional craftsmanship while embracing modern techniques.
Hilary Dunn
Administrator
Hilary co-owns Woods Jewellers and manages administrative operations. With a background in secretarial work and animal nursing, she ensures smooth business management since 1984.
Matthew Dunn
Goldsmith
Matt has been Woods' goldsmith since 1993, creating bespoke pieces and overseeing design. He trained at Sir John Cass School of Art, blending technical skill with creative vision.
Charlotte Parkin
Gemologist
Charlie serves as shop manager, gemologist, and valuer. She holds FGA qualifications and expertise in diamond grading, pearls, and bead stringing, joining Woods in 2008.
Danielle Jones
CAD Designer
Dani joined Woods in 2012 as CAD designer, merging traditional techniques with digital design. She holds a BA in Graphic Design and a JET Professional Jewellers Diploma.
Questions
How do I start a bespoke jewellery commission?
Contact our designer via phone or our contact form to discuss your ideas. We'll guide you through design options, materials, and production timelines.
What does a valuation for insurance involve?
Our specialists assess your item's materials, craftsmanship, and market value. Fees are charged per item, with documentation provided for insurance purposes.
Do you repair all types of jewellery?
Yes, our goldsmiths handle repairs from simple cleaning to complex restorations. Visit our showroom for a consultation and estimate.
Can you source specific gemstones?
We source diamonds and gemstones to your specifications using global suppliers. Our team advises on clarity, cut, and ethical sourcing options.
Do you service watches other than Citizen?
We service select brands alongside Citizen watches. Contact us for an assessment, as repairs depend on part availability and complexity.
What areas do you serve?
We primarily serve Coulsdon, Surrey, and surrounding areas. Clients nationwide can contact us for bespoke commissions and valuations via email.
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