Website Call now
Website
Call

Transform Your Space with Style and Elegance

At Tiles Etc., we're passionate about providing our customers with an exceptional tile shopping experience. Our stunning showroom in North London's Cross Street design district is home to a vast selection of ceramic, porcelain, natural stone, mosaic, glass, cement, Victorian, and wood effect tiles, carefully curated to cater to diverse tastes and designs.

Our Philosophy

We believe that choosing the right tiles can elevate your space, and that's why we're committed to providing our customers with personalized service, expert advice, and an unparalleled range of products. Our team, led by Simon, our in-house interior designer with over 20 years of experience, is dedicated to helping you navigate the world of tiles and find the perfect fit for your project. Whether you're a homeowner, architect, or designer, we're here to support you every step of the way.

Our Services

At Tiles Etc., we offer a comprehensive range of services designed to make your tile shopping experience seamless and enjoyable. From our initial consultation to the final installation, we'll work closely with you to understand your needs, provide expert advice, and ensure that your project is completed to perfection. Our services include:

  • Design Consultation: Our team of experts will work with you to understand your design goals and provide personalized recommendations to bring your vision to life.
  • Product Range: We offer an extensive range of tiles, natural stones, and accessories to suit diverse design styles and budgets.
  • Trade Application: We cater to trade professionals, providing them with exclusive trade prices, expert advice, and support for their projects.

Why Choose Us?

At Tiles Etc., we're dedicated to providing our customers with an exceptional experience. Here are just a few reasons why you should choose us:

  • Unparalleled Product Range: Our showroom features an extensive range of tiles, natural stones, and accessories, carefully curated to cater to diverse tastes and designs.
  • Personalized Service: Our team of experts will work closely with you to understand your needs and provide personalized recommendations to bring your vision to life.
  • Expert Advice: With over 20 years of experience in the interior design business, our team is well-equipped to provide expert advice and guidance to ensure your project is completed to perfection.
Reviews
Positive: The store is praised for its excellent customer service, unique tiles, and helpful staff.
Negative: The store's customer service is criticized for being slow to respond to issues and lacking follow-through on concerns raised by customers.

Excellent Customer Service and Unique Tiles

Tiles etc has exceeded expectations in terms of customer service and tile selection. The shop owner, Simon, has a keen eye for unique and well-priced tiles, which has resulted in satisfied customers. The shop's small size belies its extensive range of tiles, which are curated to provide something special for discerning customers.

Disappointing Experience with Customer Service

Unfortunately, not all experiences have been positive. Marco L. ordered a substantial amount of tiles, only to discover that some of the skirting tiles were the wrong size. Despite repeated emails and in-person visits, the issue was not resolved, leading to a disappointing level of customer service.

Good Selection but Mixed Customer Service

Josy A. had a mixed experience at Tiles etc. While the shop's selection of tiles is larger than some competitors, the customer service was only average. The staff member who assisted them was helpful, but seemed to be hovering over them, making them feel like they needed to make a purchase.

Review Tiles Etc

Be the first to review Tiles Etc.

Write a Review