Business Details
24 Years
experience
Emergency
services
Your Trusted Glazing Partner in Wirral
Established in 2002 by John Knight, our company was founded to address the growing demand for specialist glazing repairs across Wirral, Cheshire, and North Wales. With over three decades of combined expertise in UPVC, aluminium, and timber window and door systems, we have built a reputation as trusted specialists in double glazing repair and maintenance. As members of the Glass and Glazing Federation and TrustMark-approved professionals, we uphold rigorous industry standards while offering comprehensive warranties on all our work. Our team combines technical proficiency with customer-focused service, ensuring solutions for broken glass, misted units, locks, handles, and commercial repairs.We prioritise transparency, providing free no-obligation quotations and same-day assessments where possible. Our commitment to quality is reflected in our repeat clientele and testimonials praising our prompt, efficient service. By maintaining stock of essential components and securing parts within 24 hours when required, we minimise disruption to our customers. Whether addressing residential emergencies or commercial maintenance contracts, we deliver durable, code-compliant glazing solutions tailored to individual needs.
Services
Glazing Repairs
Broken Glass Replacement
Cat Flap Installation
Fly Screens
Commercial Window Repairs
Bifold Door Repairs
Locks and Handles Repair
Secondary Glazing
Decorative Glass
Misted Units Repair
Details
- Year established: 2002
Highlights and features
- We have over 30 years of combined experience in domestic and commercial glazing repairs.
- Our team provides 24-hour emergency service with no obligation free quotations.
- All work is covered by a comprehensive five-year warranty for customer peace of mind.
- We maintain stock of essential components and secure parts within 24 hours when required.
- Our engineers hold TrustMark accreditation and Glass and Glazing Federation membership.
Associations and certifications
- Glass and Glazing Federation
- TrustMark
What people say
Excellent service
Fast, efficient
Top quality work
100% satisfaction
Courteous
Services
Glazing Repairs
We specialise in repairing all types of domestic and commercial glazing systems, including UPVC, aluminium, and timber windows. Our technicians address broken glass, misted units, and hardware failures using industry-approved techniques. With immediate response times and five-year warranties, we ensure durable solutions that restore functionality and energy efficiency to your property.
Cat Flap Installation
Our bespoke cat flap installations accommodate UPVC, wooden, and glass doors. We offer microchip-enabled options and locking systems for security, with colour-matched finishes available. All installations include a five-year guarantee, ensuring hassle-free access for pets while maintaining your home's thermal efficiency and security standards.
Commercial Window Repairs
We provide maintenance and repair services for commercial properties including schools, factories, and offices. Our solutions cover broken glass replacement, lead light restoration, and hardware repairs. With temporary fixes available to minimise business disruption, we deliver permanent solutions at convenient times while maintaining safety and compliance standards.
Fly Screens
Our custom-made fly screens suit all window types including sash, tilt-and-turn, and Velux units. Available in multiple colours and woodgrain finishes, these child-friendly screens feature soft-close mechanisms and integrate seamlessly with existing blinds. We offer free surveys and ensure perfect fitment for long-lasting insect protection.
Bifold Door Repairs
We diagnose and repair common bifold door issues including broken rollers, track damage, and glass panel replacements. With access to specialist parts and experienced engineers, we restore smooth operation to multi-panel systems. Our preventative maintenance checks help avoid future functionality problems in complex door mechanisms.
People
Steve Gurnell
Director
Co-founder with 26 years' industry experience, Steve oversees operations and customer service standards. He ensures all installations meet quality benchmarks while maintaining direct client communication for project transparency.
Andy Harris
Engineer
Experienced technician specialising in hardware repairs and safety compliance. Andy prioritises secure installations and conducts thorough risk assessments to guarantee safe working practices during all on-site interventions.
Greg Knight
Director
Office-based co-director managing scheduling and quotation processes. Greg coordinates logistics to ensure timely service delivery while maintaining competitive pricing structures for all repair and installation projects.
Questions
What areas do you cover for glazing services?
We serve Wirral, Cheshire, North Wales, Liverpool, and surrounding areas for both domestic and commercial clients.
Do you offer emergency glazing repairs?
Yes, we provide 24-hour emergency response for broken glass, door lock failures, and urgent security issues.
Are your glazing repairs guaranteed?
All our work includes a comprehensive five-year warranty covering materials and installation quality.
Can you install cat flaps in existing doors?
We fit cat flaps in UPVC, wooden, and glass doors with options for microchip recognition and security locks.
How quickly can you replace broken window glass?
Most replacements occur within 24-48 hours using pre-stocked components, with temporary security measures applied immediately.