Building relationships, delivering results
At CCF, we pride ourselves on being a leading distributor of insulation, drywall, and ceiling products to the UK construction industry. With a rich history dating back to 1978, we have consistently expanded our nationwide branch network and product range through strategic acquisitions and innovations. Our commitment to delivering exceptional customer service, competitive prices, and reliable deliveries has made us a trusted partner for contractors and builders across the country.
Our Services
We offer a comprehensive range of products and complete solutions for contractors and builders, including insulation, drywall, and ceiling products. Our in-house Technical Team and knowledgeable colleagues are always on hand to provide expert advice and support to help you deliver your projects on time and within budget. We also provide a range of services to make your life easier, including convenient account management, online ordering, and technical support.
Our Mission
At CCF, we are dedicated to working with our customers to deliver a convenient and efficient service. We believe in building strong relationships with our customers, and we strive to provide a level of service that exceeds your expectations. We are also committed to reducing our carbon footprint and are actively working towards achieving the UK's net zero goals. Our mission is to be the preferred partner for contractors and builders in the UK construction industry.
Our History
CCF has a rich history that dates back to 1978. In 2002, we joined the Travis Perkins Group and merged with Atkins Insulation, becoming the Group's specialist distributor of insulation and interior building products. Since then, we have expanded further through a series of acquisitions, including Passmore Drywall and Insulation and SLBM Systems in 2007. Today, we are a leading distributor of insulation, drywall, and ceiling products to the UK construction industry.
Customer Reviews Summary
Great Service and Helpful Staff
Several customers have praised the staff at the depot for their helpfulness and great service. They have mentioned staff members such as Alfie, Brad, and George who have gone out of their way to assist them. Some customers have even complimented the staff for their friendliness and excellent service.
Stock Availability and Fast Delivery
Many customers have appreciated the wide variety of products available at the depot and the fast delivery service provided. The staff has been efficient in fulfilling orders and ensuring that customers get their goods promptly.
Pricing and Discounts
While some customers have noted that the products are a bit expensive, they have appreciated the discounts and offers provided by the depot.
Communication and Time Management
A few customers have had issues with the depot's communication and time management. They have experienced long waiting times, both outside the gates and inside the office. There have also been instances where the staff has provided incorrect information about product availability.
Overall Satisfaction
Despite some issues with communication and time management, most customers have been satisfied with their overall experience at the depot. The staff's helpfulness, the variety of products available, and the fast delivery service have made the depot a reliable choice for many customers.
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