Business Details
48 Years
experience
Your Trusted Watch & Clock Experts in Birmingham
Creative Watch has been a trusted name in the watch and clock industry for over 40 years, established in 1978 within Birmingham's renowned Jewellery Quarter. As authorised dealers for leading global brands, we combine extensive product knowledge with exceptional customer service to help clients select timepieces that suit their style and needs. Our expertise extends beyond retail, offering comprehensive repair services for watches and clocks, including battery replacement, glass restoration, and dial repairs.We pride ourselves on transparency, providing free battery replacements within 12 months of purchase and complimentary gift packaging to enhance customer satisfaction. With a physical showroom featuring dedicated brand zones and virtual shopping options, we ensure accessibility while maintaining the highest standards of craftsmanship and reliability.
Services
Watch Sales
Clock Sales
Watch Repairs
Battery Replacement
Dial Restoration
Virtual Showroom
Gift Packaging
Cleaning Cloths
Brand Authorisation
International Shipping
Details
- Year established: 1978
Highlights and features
- We offer over 40 years of experience in the watch and clock trade.
- Our team are authorised dealers for leading global watch brands.
- Free battery replacement within 12 months of purchase (UK customers).
- Complimentary gift packaging and cleaning cloths for select purchases.
- In-house repair services for watches and clocks, regardless of purchase origin.
What people say
Extensive brand selection
Expert repair service
Free battery replacements
Complimentary gift packaging
Knowledgeable staff
Services
Watch Sales
We offer an extensive selection of designer watches for men and women, including luxury brands like Tissot, Seiko, and Michael Kors. Our collection spans classic, sport, and contemporary styles to suit diverse tastes. Customers benefit from expert guidance to find the perfect timepiece, with options ranging from affordable fashion watches to high-end Swiss models.
Clock Sales
Our clock range includes mantel, wall, and carriage clocks from reputable brands, combining functionality with decorative appeal. We cater to varied interior styles, from traditional to modern designs. Customers receive specialist advice to select clocks that complement their spaces while ensuring long-term reliability and accuracy.
Watch Repairs
Our in-house repair service covers all watch types, including battery replacement, glass restoration, and mechanical servicing. We use genuine parts and maintain authorisation from major brands to ensure quality workmanship. Repairs are available for watches purchased through us or elsewhere, with transparent pricing and turnaround times.
Virtual Showroom
We provide virtual appointments via Zoom for customers to view and discuss watches remotely. This service includes personalised recommendations and detailed product demonstrations. It ensures accessibility for clients unable to visit our Birmingham showroom while maintaining the same expert service standards.
Gift Services
Complimentary gift bags and cleaning cloths are offered for eligible purchases to enhance presentation and longevity. These services add value for customers buying timepieces as gifts. The packaging materials reflect our commitment to quality and customer satisfaction, ensuring a memorable unboxing experience.
Questions
Do you offer international shipping?
Yes, we provide worldwide shipping with free UK delivery and same-day despatch for orders placed before 4pm.
Are your watch repairs available for non-purchased items?
Yes, our repair services cover watches bought through us or elsewhere, using genuine parts and authorised techniques.
What brands do you stock?
We carry over 30 leading brands including Tissot, Seiko, Citizen, Michael Kors, and Emporio Armani across men's, women's, and pre-owned categories.
Do you provide warranty services?
Yes, we offer a 12-month battery replacement guarantee and standard warranties on new watch purchases.
Can I view watches online before purchasing?
Yes, our virtual showroom allows customers to discuss and view specific watches via Zoom consultations with our experts.
What payment methods do you accept?
We accept major credit/debit cards and online payments through our secure website for convenient transactions.
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