Expect the unexpected, and we'll help you prepare for it.
At Spencer Hayes Group, we are dedicated to helping businesses thrive in a rapidly changing world. Our mission is to provide forward-thinking solutions for the inevitable risks that every company will face. With decades of knowledge, expertise, and experience, we combine our vast understanding of the industry to prepare businesses for the unexpected.
Our Team
Our team is comprised of highly skilled professionals who are committed to delivering exceptional service. We take the time to understand our clients' organisations, tailoring our approach to meet their unique needs. Our team is passionate about delivering high-quality service, always putting our clients first. We pride ourselves on our award-winning reputation, having received numerous accolades for our expertise in the industry.
Services
We offer a comprehensive range of services, including Insurance Broking, Claims Management, Financial Planning, Asset Management, Pensions, and Risk Management Consultancy. Our dedicated team has extensive experience in providing insurance coverage to various sectors, including Motor & Fleets, Engineers & Manufacturers, Commercial & Industry, Wholesalers & Distributors, Mortgage Brokers & Financial Services, and Bed Manufacturers.
Commitment to Quality
At Spencer Hayes Group, we are committed to providing high-quality service that exceeds our clients' expectations. We understand that every client has unique needs, and we take the time to understand their organisation's intricacies. Our team of experts is dedicated to delivering exceptional advice, guidance, and support, ensuring that our clients receive tailored solutions that meet their specific needs.
Awards and Accolades
We are proud of our achievements and recognitions within the industry. We have received numerous awards and accolades, demonstrating our expertise and commitment to excellence. Our team is dedicated to maintaining the highest standards of service, ensuring that our clients receive the best possible solutions for their unique needs.
Social Media
We love to interact and engage with our clients on various social media platforms. Follow us on LinkedIn to join the conversation and stay up-to-date with the latest news, blog posts, and industry insights.
Sectors
We have extensive experience providing insurance coverage to various sectors, including Motor & Fleets, Engineers & Manufacturers, Commercial & Industry, Wholesalers & Distributors, Mortgage Brokers & Financial Services, and Bed Manufacturers.
Reviews and Testimonials
We're proud of our clients' feedback, which speaks volumes about our commitment to exceptional service. Read what our clients have to say about their experiences with Spencer Hayes Group.
Exceptionally High-Quality Insurance Services
The Spencer Hayes Group has received an overwhelming number of outstanding reviews, with all but one reviewer awarding a perfect 5-star rating. The consensus is that the company's insurance brokers, particularly Marc, Jeff, and Dan, offer exceptional service, dedication, and expertise.
Insurance Coverage and Claims Handling
The reviewers praise the company's ability to provide robust risk coverage, as well as their efficient and streamlined claims handling process. Several reviewers have had positive experiences with making claims, citing swift and professional handling by the claims manager, Eddie Drinkwater.
Individualized Attention and Expertise
The company's insurance brokers are praised for their personal touch, attention to detail, and commitment to understanding each client's specific needs. Reviewers have noted that the brokers take the time to thoroughly explain policy details, address concerns, and provide exceptional customer service.
A Focus on Customer Satisfaction
The Spencer Hayes Group's focus on customer satisfaction is evident in the reviews, with many mentioning the brokers' willingness to go above and beyond to ensure clients' needs are met. The company's ability to maintain open, honest, and transparent communication is also highlighted as a major strength.
A Single Negative Review
One reviewer, Robert Malley, had a disappointing experience with a claim, citing a lack of communication and progress from Spencer Hayes. This reviewer's negative experience is an isolated incident, and the company's overall service is still highly praised.
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