Inspiring homes since 1867
At Reynolds Furniture, we pride ourselves on being a family-run business that has been serving quality products to our customers for over 150 years. Established in 1867, we have built a reputation for providing exceptional furniture and exceptional customer service. Our commitment to excellence has earned us a loyal customer base, and we continue to inspire homes with our extensive range of furniture, including beds, sofas, tables, chairs, storage solutions, and decor.
Our Services
We understand the importance of finding the perfect piece of furniture for your home. That's why we offer a vast range of products from renowned brands, such as Ercol, Hypnos, Julian Bowen, Laura Ashley, and more. Our knowledgeable sales staff will guide you through our extensive showroom, helping you find the perfect item to suit your needs and style. We also offer a range of services, including a free home measuring service for flooring, interest-free calculator, and a price match guarantee. Our online transactions are processed securely, ensuring your safety and security when shopping with us.
Our Story
As a family-run business, we take pride in our heritage and our commitment to supporting UK suppliers. We believe in providing quality products that will stand the test of time, and our team of experienced staff will help you find the perfect piece of furniture to enhance your home. We're more than just a furniture store - we're a part of the community, and we're dedicated to providing exceptional customer service and inspiring homes for generations to come.
Quality of Products and Services
The majority of reviewers praised the quality of products and services offered by the company. Several reviewers mentioned that the staff were knowledgeable, friendly, and approachable, making the shopping experience pleasant. The quality of the products, including furniture and mattresses, was also commended.
Customer Service
The customer service department was praised for being friendly and helpful. Reviewers appreciated the option to only pay 25% deposit at the time of order. However, one reviewer had a negative experience with the customer service, citing arrogance and a lack of communication.
Delivery and Scheduling
Some reviewers experienced issues with delivery times and scheduling. One reviewer was disappointed with the long wait time for their sofa, citing a lack of communication from the company. Another reviewer had a positive experience with the delivery team, praising their courtesy and efficiency.
Negative Experiences
A few reviewers had negative experiences with the company. One reviewer was dissatisfied with the quality of their mattress, finding it too firm. Another reviewer was unhappy with the damage to their delivered table and the offered solution. One reviewer had a poor experience with the customer service, citing arrogance and a lack of communication.
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