Business Details
19 Years
experience
Emergency
services
Expert Plumbing & Heating Services in Norwich
Established in 2007, WWS Plumbing & Heating has built a reputation for delivering high-quality plumbing, heating, and gas services across Norfolk. Our team of six skilled engineers, including Gas Safe registered professionals, specialises in boiler installations, bathroom renovations, and emergency repairs. We prioritise ongoing training to meet manufacturer standards like Baxi and Vaillant, ensuring technical excellence.With a 12-month workmanship guarantee on bathroom installations and 24-hour emergency call-outs, we combine reliability with competitive pricing. Our focus on transparency, genuine parts, and customer-centric solutions has earned consistent client loyalty and industry recognition.
Services
Boiler Installations
Bathroom Renovations
Emergency Repairs
Gas Safety Certificates
Powerflushing
Central Heating Repairs
LPG System Certification
Radiator Installations
Plumbing Maintenance
Underfloor Heating
Details
- Year established: 2007
Highlights and features
- 15 years' experience since 2007 with Gas Safe registered engineers
- 12-month workmanship guarantee on bathroom installations
- 24-hour emergency call-out service available
- Accredited Baxi and Vaillant boiler installers
- Team of six skilled professionals with specialist expertise
Associations and certifications
- Baxi
- Vaillant
- Gas Safe Register
What people say
5 out of 5
Reliable service
Quality work
Exceptional standard
Thorough work ethic
Services
Boiler Installations
We supply and install energy-efficient Baxi and Vaillant boilers with 10-year manufacturer warranties. Our Gas Safe engineers ensure proper system sizing and compliance with safety standards. New installations include central heating controls and system flushes for optimal performance.
Bathroom Renovations
Full bathroom design and installation service including plumbing, tiling, and electrical work. We offer 12-month guarantees on all installations with bespoke solutions for modern or traditional spaces. Wet room conversions available.
Emergency Repairs
24-hour call-out service for urgent plumbing and heating issues. Our qualified engineers respond promptly to leaks, boiler breakdowns, and gas safety concerns using diagnostic tools and genuine replacement parts with 1-year warranties.
Gas Safety Certificates
Professional Gas Safe inspections and CP12 certificate issuance for rental properties. We work with Norwich estate agencies to ensure compliance with legal requirements and provide detailed reports for landlords.
Powerflushing
Specialist radiator and central heating system cleaning service to improve efficiency. Our powerflushing process removes sludge and debris, restoring system performance with prices starting from 325 for up to 4 radiators.
People
Dale Wilcox
Company Director
Founder with 15 years' experience in plumbing and heating. Established WWS in 2007 to provide quality service. Leads a team of six skilled engineers while maintaining hands-on involvement in complex projects.
Carl
Senior Plumber
Senior technician specialising in heating installations and boiler upgrades. Qualified with Dale since 2003, known for meticulous workmanship and technical expertise in complex heating system upgrades.
James
Bathroom Specialist
Bespoke bathroom fitter with carpentry background. Handles complete bathroom renovations including plumbing and tiling. Recognised for attention to detail and customer satisfaction in installation projects.
Cullum
Install Specialist
First apprentice at WWS, now specialising in boiler and heating upgrades. Works closely with Carl on system installations. Committed to ongoing training including Gas Safety certification.
Ollie Holden
Boiler Repair Specialist
Experienced in domestic boiler servicing and breakdown repairs. Handles plumbing and heating faults with systematic approach. Maintains high customer retention through thorough diagnostic and repair processes.
Questions
What areas do you cover?
We operate across Norwich and surrounding Norfolk areas, providing plumbing, heating, and gas services to both residential and commercial clients.
Do you offer emergency services?
Yes, we provide 24-hour emergency call-out for urgent plumbing and heating issues with qualified engineers available at short notice.
What guarantees do you offer?
All bathroom installations come with a 12-month workmanship guarantee. Boiler parts carry 1-year warranties, and manufacturer warranties apply to new installations.
Are your engineers qualified?
All our engineers are Gas Safe registered with ongoing manufacturer training. We maintain accreditations with Baxi and Vaillant for boiler installations.
How much do your services cost?
Plumbing call-outs start at £75/hour, boiler diagnostics at £90/hour. Gas safety certificates cost £90 per appliance. Powerflushing prices range from £325 to £700+VAT depending on system size.
