Expert Immigration Advice You Can Trust
At NLS Solicitors, we understand the complexities and challenges that come with immigration matters. With over 20 years of collective experience in asylum and immigration law, our team of experts has the skills and knowledge to deal with all types of immigration matters. We hold a contract with the Legal Aid Agency and can offer Legal Aid for qualifying matters. Our commitment to excellent customer service and honest immigration advice means that clients return to us time and again.
Our Experience and Expertise
Our team is led by experienced solicitors who are accredited to Level 2 Supervisor of the Immigration and Asylum Accreditation Scheme. We have a proven track record of success in handling various types of immigration matters, from initial applications to matters before the Immigration and Asylum Chamber (First Tier and Upper Tribunal), to applications to the Upper Tribunal for Judicial review (including emergency interim relief) and Court of Appeal. Our expertise extends to asylum applications made by victims of trafficking, and other gender-related claims.
Our Services
We offer a wide range of services designed to meet the unique needs of our clients. Our services include Appeals, Asylum, Business, Citizenship, Domestic Violence, Judicial Review, and Visa Applications. We understand that each case is unique, and we take the time to understand our clients' specific needs and goals. Our team is dedicated to providing personalized attention and guidance throughout the entire process.
Why Choose Us
At NLS Solicitors, we pride ourselves on our strong commitment to excellent customer service and honest immigration advice. We recognize that good value, honest immigration advice can be hard to find, and we are dedicated to providing our clients with the highest level of service. We are able to advise clients from all over the country and even internationally using phone, email, and video calls. Our offices are based in Cardiff and Newport, allowing us to serve clients in South Wales and the West.
Meet Our Team
Our team is comprised of experienced solicitors and support staff who are dedicated to providing exceptional service to our clients. Our Practice Manager/Partner, Sue Evans, has over 16 years of experience in the legal sector and is a fellow of the International Association of Book-keepers and a member of the Institute of Legal Finance and Management. Our Solicitor/Partner, Louise Fenney, is a specialist in Immigration and Asylum matters and is accredited to Level 2 Supervisor of the Immigration and Asylum Accreditation Scheme.
NLS Solicitors, a UK-based law firm specializing in immigration, has received a mixed bag of reviews from their clients. The firm's service seems to vary widely, depending on the specific branch and the case worker assigned.
On the positive side, clients have praised the diligence and professionalism of certain case workers, such as Aditi and Nicholas Webb, who have been extremely helpful and guided them through the visa process. Clients also appreciate the fast processing time, with some applications being approved within a month. The team at NLS Newport, in particular, has been commended for their exceptional service and support.
However, there have been several complaints about poor customer service and incompetence, particularly from the Swansea branch. Some clients have reported receiving inadequate advice and experiencing delays in their applications. It seems that the firm needs to address these issues to ensure consistency in service across all branches.
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