Find unique gifts, share love, and live with intention
At Detail, we are a proudly independent family-run business located in the heart of Ambleside, within the stunning Lake District. We take immense pride in offering a carefully curated selection of high-quality gifts, homewares, stationery, cards, jewellery, and more. Our passion is to provide the best of British products, sourced from talented artisans and suppliers who share our values of quality, sustainability, and individuality.
Our Story
Our journey began over 12 years ago, founded by Heidi with a vision to bring together a unique and eclectic range of gifts, homewares, and stationery that reflect the beauty and charm of the Lake District. Today, we are a strong mother-daughter team, dedicated to providing an exceptional shopping experience for our customers. We have built a loyal local following, as well as attracting visitors from across the UK and beyond.
Our Values
At Detail, we are committed to promoting considered buying, reducing consumption and waste, and encouraging our customers to purchase with longevity in mind. We strive to source products that are eco-friendly, sustainable, and crafted with love and care. Our goal is to create a happy and welcoming environment where customers can discover unusual, characterful, and high-quality products that bring joy to themselves and others.
Our Products
We offer a diverse range of products, including homewares, stationery, cards, jewellery, and gifts that cater to various tastes and preferences. From handmade British crafts to unique gifts, our collection is carefully curated to ensure that every item meets our high standards of quality, originality, and sustainability. Whether you're looking for a special gift, a treat for yourself, or simply a way to brighten up your day, we have something to inspire and delight.
Why Shop with Us
By shopping with us, you can be assured that you're supporting a local, family-run business that cares about the environment, the community, and the people we work with. We are passionate about providing exceptional customer service, ensuring that every customer leaves our store or website feeling valued, happy, and inspired. Our commitment to quality, sustainability, and individuality sets us apart from larger retailers, and we're confident that you'll find something truly special when you shop with us.
Overview
The reviews are primarily positive, with customers praising the shop's unique and curated selection of items, friendly and knowledgeable staff, and efficient online service. However, there are some negative comments regarding the shop's treatment of children and a perceived lack of patience from the owner.
Customer Service
Some customers have reported excellent service, citing friendly and chatty staff who seem to genuinely care about the shop and its products. Others have praised the owner's helpfulness and recommendations. However, a few customers have had less positive experiences, stating that they felt uncomfortable or unwelcome in the shop. Some have reported being followed or watched by staff members, which they found to be intimidating.
Product Quality and Variety
The reviews highlight the shop's excellent selection of products, with customers praising the quality and uniqueness of the items on offer. Many have reported finding items that they wouldn't have seen anywhere else, and some have mentioned visiting the shop multiple times to explore its extensive range.
Online Service
One customer praised the shop's online service, stating that their order arrived quickly and was well-packaged with a personal touch. Another customer mentioned that they would like to see more stock available online.
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