Business Details
26 Years
experience
Emergency
services
Your Trusted Residential Lettings Partner in Kendal
Established in 2000, Turner Scott has built a reputation as a trusted partner for residential lettings in South Lakeland, North Lancashire, and the Lake District. Our dedicated team combines extensive local expertise with a commitment to delivering tailored property management solutions for landlords and seamless rental experiences for tenants. As members of The Property Ombudsman and holders of Client Money Protection through CM Protect, we prioritise transparency, accountability, and client satisfaction.Our staff, including Propertymark-qualified professionals, provide impartial advice, rigorous tenant referencing, and comprehensive property management services. With a focus on evolving with client needs, we offer flexible packages from basic lettings to full management, supported by 24-hour maintenance reporting. Our approachability, professionalism, and deep understanding of regional property markets ensure landlords and tenants receive a consistently high standard of service.
Services
Property Management
Tenant Referencing
Rent Collection
Maintenance Coordination
Deposit Protection
Lettings Advice
Property Advertising
Council Tax Registration
Utility Notifications
Right to Rent Checks
Details
- Year established: 2000
Highlights and features
- We have over 20 years of experience in residential lettings across South Lakeland.
- Our team includes Propertymark-qualified professionals with local market expertise.
- We offer comprehensive property management packages from rent collection to full maintenance.
- Our services are protected by Client Money Protection through CM Protect.
- We provide 24-hour maintenance reporting for tenant emergencies.
Associations and certifications
- The Property Ombudsman
- Propertymark
- CM Protect
What people say
Professional service
Responsive maintenance
Transparent processes
Reliable rent collection
Clear communication
Services
Property Management
Our property management service ensures landlords receive comprehensive oversight of their rental properties. We handle tenant communication, maintenance coordination, and regulatory compliance. With regular inspections and 24-hour emergency support, we protect your investment while maintaining tenant satisfaction.
Tenant Referencing
We conduct thorough tenant referencing to verify employment, creditworthiness, and right to rent eligibility. Our process includes income checks against 30x monthly rent requirements and adverse credit disclosures. This minimises risk for landlords while ensuring fair assessments for tenants.
Rent Collection
Our rent collection service manages monthly payments, arrears chasing, and financial reporting. Landlords receive timely distributions with detailed statements. We provide clear processes for rent adjustments and legal proceedings, ensuring transparency and compliance with tenancy agreements.
Deposit Protection
We register deposits with The Deposit Protection Scheme and manage deductions for damages or unpaid bills. Our process follows statutory guidelines for inventory checks and dispute resolution. Tenants receive clear instructions for deposit returns at the end of tenancies.
Lettings Advice
We offer impartial lettings advice including property valuations, marketing strategies, and legal compliance. Our local expertise helps landlords optimise rental yields. Services include Right to Rent checks, tenancy agreement preparation, and utility company notifications.
People
Beth
Director
With over 15 years in residential lettings, Beth oversees strategic operations at Turner Scott. Her expertise in property management and client relations ensures high service standards across South Lakeland and the Lake District.
Julie
Director
Julie manages day-to-day lettings operations, combining property expertise with tenant support. She ensures compliance with regulatory standards while maintaining Turner Scott's commitment to transparent, client-focused property management services.
Michelle
Lettings Consultant
Michelle provides tailored lettings solutions for landlords and tenants. Her local knowledge of North Lancashire and South Lakeland markets helps match properties with suitable occupants, ensuring smooth rental processes.
Trisha
Reception/Building Society
Trisha serves as the first point of contact for clients, managing administrative tasks and coordinating property viewings. Her organisational skills support efficient lettings processes across Turner Scott's service areas.
Danielle
Lettings Consultant
Danielle assists with tenant applications and property management. Her focus on clear communication and regulatory compliance helps maintain Turner Scott's reputation for professional, trustworthy lettings services.
Questions
What property management services do you offer?
We provide full management including maintenance, rent collection, tenant communication, and 24-hour emergency support. Our services cover South Lakeland, North Lancashire, and the Lake District.
How do you vet potential tenants?
We conduct employment checks, credit assessments, and Right to Rent verifications. Applicants must earn 30x monthly rent, with guarantors required for specific circumstances.
What fees do landlords pay?
Our services start at £195 for introduction-only lettings. Full management costs £395, with optional rent guarantee insurance available at £95 annually.
How are deposits protected?
Deposits are registered with The Deposit Protection Scheme. We handle deductions for damages or unpaid bills following statutory guidelines and inventory checks.
Do you offer 24/7 emergency support?
Yes, our tenants have access to a 24-hour maintenance reporting system for urgent property issues outside office hours.
What areas do you cover?
We operate across South Lakeland, North Lancashire, and the Lake District, with local expertise in Kendal and surrounding regions.
