Your London Plumber - Complete peace of mind
At MJC Plumbing, we pride ourselves on being a reliable and trustworthy London-based plumbing, heating, and gas services company. Our team of expert engineers is dedicated to providing exceptional customer service, ensuring that our clients receive the highest level of care and attention. With a proud tradition of outstanding customer service, we have built a reputation on word of mouth and customer recommendations, which has driven our business success.
Our Story
Established in 2004, we have been serving the London community with a range of services, including plumbing, heating, and gas installations, maintenance, and repairs. Our commitment to excellence has earned us a loyal client base, including first-time buyers, homeowners, property developers, and renowned estate agents. We take pride in our professionalism, which is reflected in our team of heating and gas engineers who hold Gas Safe qualifications and registration. We only employ tradesmen who have attended a time-served apprenticeship, ensuring that our engineers have the necessary skills and expertise to deliver exceptional results.
Our Services
At MJC Plumbing, we offer a comprehensive range of services designed to meet the needs of our clients. Our services include:
- Plumbing Services: From fixing a dripping tap to installing a new boiler, our team of expert plumbers is equipped to handle all your plumbing needs.
- Heating Services: We offer a range of heating services, including boiler installation, maintenance, and repair, as well as power flushing and cylinder installation.
- Gas Services: Our Gas Safe registered engineers are qualified to install, maintain, and repair gas appliances, ensuring your safety and peace of mind.
Our Promise
At MJC Plumbing, we are committed to providing exceptional customer service and developing long-term relationships with our clients. Our promise is to:
- Provide immediate call-backs within 1 hour
- Follow up with a call after service
- Ensure all engineers are Gas Safe registered
- Offer transparent pricing with no hidden charges
- Provide specialist advice from qualified engineers with a minimum of 5 years of experience
- Listen to your concerns and provide a solution to your problem
Our Mission
Our mission is to provide exceptional customer service and develop long-term customer relationships with our personal and friendly service. Our clients' satisfaction is our main priority, and we strive to deliver expertise you can trust, along with real value for money. With MJC Plumbing, you can be sure that our service ticks all the boxes.
Overview
The reviews for MJC Plumbing are predominantly negative, with only a few positive comments. The major issues raised are related to professionalism, responsiveness, and value.
Problems with Professionalism and Responsiveness
Many reviewers have expressed dissatisfaction with the company's professionalism, responsiveness, and communication. Author Tod Fland describes the owner as non-responsive, and Laurence Ball states that the company vanished after receiving payment. Lenard Bustique notes that the owner is terrible at his job and does not return phone calls.
Quality of Work and Value
Several reviewers have experienced issues with the quality of work and overcharging. Laurence Ball had to redo the work because of numerous problems, and Ethan Ghoreishi was harassed into paying for a repair that did not fix the issue. Bobby Coupons describes a tap repair that broke again shortly after.
Positive Comments
A few reviewers have had positive experiences with MJC Plumbing. Zinaida Zhukova praises the company for their excellent plumbing service, and Mark Carroll notes that they installed a combi boiler at a good price. Anil Sagar and Glen Ashley Peterson also give the company high ratings for their professionalism and customer service.
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