Travel with Confidence, Travel with A1 Mercia Taxi
Here at A1 Mercia Taxi, we take pride in being one of the leading taxi booking companies in Hinckley, providing hundreds of taxi bookings to happy clients across the UK each week. With many years of experience in the Private Hire trade, we understand the importance of providing a high standard of service to our customers. Our emphasis is on airport taxi transfers, and we specialize in providing quick quotation response times, extra comfort and refinements, and low-cost airport transfers.
Our team of polite and friendly staff are always on call to answer your questions and queries, and we operate a wide variety of well-maintained vehicles with licensed drivers to take care of all your travel needs. Whether you need a taxi for a local run or an airport transfer, we've got you covered.
Our Services
A1 Mercia Taxi offers a range of services designed to meet the needs of our customers. Our services include airport transfers, parcel deliveries, travel concessions, ring-back, wheelchair accessibility, school runs, and corporate accounts. We also provide a fare calculator to help you plan your journey and stay within your budget.
We understand the importance of safety and security, which is why all our drivers are criminal record checked, medically checked, and have passed a topographical test specific to Hinckley. We also provide a text back/call back service to provide you with details of your designated vehicle at booking confirmation.
Why Choose Us
At A1 Mercia Taxi, we are committed to providing a reliable, efficient, and safe service to our customers. We offer a meet and greet service on request, and we don't charge extra if your flight is delayed. Our vehicles are comfortable, clean, and well-maintained, and our drivers are helpful and friendly. We also provide a punctual and reliable service at all times.
Whether you're looking for a taxi for a local run or an airport transfer, we're here to help. Book online or contact us via email or telephone to make your booking today.
Reliability and Punctuality Issues
Several reviewers expressed frustration with the taxi service's reliability and punctuality. Many reported being left stranded, with some waiting for extended periods of time without receiving updates or apologies from the company.
Lack of Communication
A common theme among the negative reviews was the lack of communication from the taxi service. Many reviewers reported not receiving calls to inform them of delays or cancellations, leaving them uncertain and frustrated.
Unhelpful and Rude Staff
Some reviewers mentioned encountering rude and unhelpful staff, including drivers and dispatchers. This lack of customer service only added to the overall negative experience.
Positive Experiences
On a positive note, a few reviewers had pleasant experiences with the taxi service, citing friendly and polite drivers, as well as reliable and prompt service.
Special Needs and Accessibility Issues
One reviewer mentioned being disappointed with the taxi service's inability to accommodate a wheelchair-accessible vehicle, and was even given another number to call.
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