Let us bring out the best version of you.
Colin Batt Removals & Storage is a family-run removal company based in Kent, established by Colin in 1978. With a humble beginning of operating with a single van from a bungalow in Bethersden, we have now grown into a well-established removal company, operating a fleet of vehicles and lorries, and employing a staff of 15. We have moved ourselves from Bethersden to Challock, Faversham, and now you can find us on Maidstone Road in Ashford. We take pride in being a friendly removals family in every sense, with two other families, two brothers, and a father and his two sons, being part of our great company.
We have built our company on the values of honesty, integrity, pursuit of excellence, and a commitment to meticulous service. These values, combined with our relentless pursuit of customer satisfaction, are reflected in our motto 'Where Service is Key'. Our team are highly trained, DBS checked, experienced, and passionate about moving. We are proud to be a long-standing member of the British Association of Removers and hold Quality Standard BS EN 12522. We are fully insured, providing our customers peace of mind in the very unlikely event that something was to go wrong.
Our Services
As an award-winning removal company, we offer a wide range of services tailored to meet our customers' exact needs and exceed their expectations.
*House Removals*
We specialise in house removals, offering a personalised and flexible service to suit our customers' needs. Our experienced, award-winning family team are on hand to help at every stage of the move, providing a stress-free and seamless experience.
*Piano Removals*
We have been moving pianos for over 40 years and have developed a unique and specialised skill in this area. Our team are highly experienced and skilled in moving pianos, providing a precise and careful service to ensure the safe transportation of this delicate instrument.
*Office Relocation*
We offer a comprehensive office relocation service, from project management to the physical move. Our team will work with you to ensure a smooth and efficient transition, minimising disruption to your business.
*International Relocation*
We have experience in relocating families and businesses to Europe, Australia, China, and the USA. We offer a comprehensive service, including packing, shipping, and customs clearance.
*Storage*
We offer a range of storage solutions, from container storage to climate-controlled storage, document storage & archive, and short or long-term storage. Our storage solutions are tailored to meet our customers' specific needs.
*Packing*
We provide packing materials, from cartons and tape to a full packing service. Our team will work with you to ensure your belongings are packed securely and efficiently, providing peace of mind during the move.
At Colin Batt Removals & Storage, we are committed to delivering a high-quality service, built on our values of honesty, integrity, pursuit of excellence, and a commitment to meticulous service. We are proud of our reputation as a friendly, reliable, and professional removal company and are dedicated to providing our customers with a stress-free and seamless move.
Customer Feedback and Experiences
Colin Batt Removals has received overwhelmingly positive feedback from most of their customers, with many praising the company's professionalism, efficiency, and care in handling their belongings.
Positive Comments
The majority of customers have expressed their satisfaction with the removal services, mentioning that the staff were friendly, polite, and professional. Several customers have also highlighted the efficiency and speed of the removal process, with some even mentioning that they would highly recommend the company and would use their services again.
Negative Comments
Unfortunately, a few customers have had negative experiences with the company. Some have reported instances of poor care for their property, with one customer even experiencing damage to their furniture and another to their property. These customers have also reported poor communication from the company, with one customer stating that they have received no response to their complaints.
Additional Feedback
One customer has expressed frustration with the company's handling of feedback, stating that they were met with defensiveness and a lack of accountability after reporting damage to their belongings. Another customer was unhappy with the company's quote and felt that they had understated the cost of the job, leading to a rushed and disorganized removal process.
Be the first to review Colin Batt Removals.
Write a Review
