Business Details
11 Years
experience
Emergency
services
Trusted Laundry and Ironing Services in Newcastle-under-Lyme
Established in 2015, Westbury Ironing is a family-run business owned by Diane Brassington, a working mother of three with over 25 years of experience in the care and support sector. Our service combines professional expertise with a deep understanding of balancing work and family life, offering tailored laundry solutions that prioritise reliability, professionalism, and genuine care. We serve both domestic clients and commercial partners, including nursing homes, B&Bs, and pubs, across Newcastle-under-Lyme and surrounding areas. Our commitment to equality is demonstrated through work experience opportunities for adults with disabilities, and we are proud to be a Disability Confident Employer. With flexible collection and delivery options, including evenings and weekends by arrangement, we ensure convenience for our clients.Sustainability is central to our operations, from eco-friendly products to processes that reduce environmental impact. Our reputation for trustworthiness and high standards has been built through consistent delivery of neatly folded, ready-to-wear garments within 48 hours for local customers. We adapt to individual needs, offering same-day service when possible and 24/7 availability for urgent requests. Our teams dedication to excellence is reflected in testimonials praising our efficiency and friendly approach. As a business, we strive to support our community while maintaining the highest levels of customer service.
Services
Laundry
Ironing
Dry Cleaning
Alterations
Laundry Products
Collection/Delivery
Commercial Services
Details
- Year established: 2015
Highlights and features
- 25 years of experience in the care and support sector ensuring tailored service
- Same-day and weekend deliveries available for urgent needs
- Disability Confident Employer promoting inclusive employment opportunities
- 24/7 availability for emergency laundry requirements
- Eco-friendly products and sustainable operational practices
Associations and certifications
- Disability Confident Employer
What people say
Best service around
Worth the money
Great service with a smile
Same-day delivery
Reliable and professional
Services
Laundry
Our comprehensive laundry service includes washing, drying, and ironing using eco-friendly products. We cater to both domestic and commercial clients, ensuring hygienic, neatly folded garments within 48 hours for local customers. Sustainability and efficiency are central to our process.
Dry Cleaning
Professional dry cleaning for delicate fabrics and specialist garments. We use environmentally responsible methods to maintain fabric integrity while achieving spotless results. Collections and deliveries are available during extended weekday hours for customer convenience.
Alterations
Precise garment alterations to ensure perfect fit. Our experienced team handles both simple adjustments and complex modifications, working with various fabric types. This service is available alongside our core laundry offerings for complete wardrobe maintenance.
Collection/Delivery
Flexible collection and delivery service covering Newcastle-under-Lyme and surrounding areas. We operate weekdays between 12pm-2pm and 5pm-7pm, with weekend availability by prior arrangement. Same-day service is offered when possible.
Commercial Services
Tailored laundry solutions for nursing homes, B&Bs, pubs, and HMO properties. Our commercial service includes bulk processing, scheduled collections, and consistent quality control. We adapt to business needs with reliable turnaround times and dedicated account management.
People
Diane Brassington
Owner
With 25 years in the care sector, Diane founded Westbury Ironing in 2015 to combine business aspirations with family responsibilities. She leads a team committed to reliability, sustainability, and inclusive employment practices.
Questions
What services do you offer?
We provide laundry, ironing, dry cleaning, alterations, and sustainable product supply with collection/delivery options.
Do you serve commercial clients?
Yes, we work with nursing homes, B&Bs, pubs, and HMO properties across Newcastle-under-Lyme.
What areas do you cover?
We serve Newcastle-under-Lyme and surrounding areas including Blurton, Barlaston, Trentham, and Stoke.
Are evening/weekend deliveries available?
Yes, we offer weekday evenings and weekend collections/deliveries by prior arrangement.
How quickly can you complete orders?
Local domestic orders are returned within 48 hours, with same-day service available for urgent needs.
Do you support sustainability?
We use eco-friendly products and processes to reduce environmental impact across all operations.
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