Protecting Your World, One Step Ahead
Our Vision and Values
Regency Security Services is driven by a vision of protecting people and property, while fostering a positive impact on the communities we serve. Our core values guide us in everything we do:
- Client Focused: We prioritize client needs, ensuring exceptional service and tailored solutions.
- Integrity: We operate with honesty, transparency, and accountability.
- Professionalism: Our staff are highly trained and certified, upholding the highest standards of conduct.
- Community Engagement: We actively support local charities and contribute to community initiatives.
Our Services
We offer a comprehensive range of security solutions, tailoring our services to meet your specific needs.
Door Supervision
Our experienced supervisors meticulously oversee security operations, ensuring the safety and security of your property.
Guarding & Keyholding
We provide reliable guarding services, coupled with secure keyholding to provide peace of mind for your home or business.
Events
Our dedicated team specializes in secure event security, working seamlessly with organizers to ensure a safe and successful event experience.
Close Protection
Our professional close protection services offer peace of mind and personal security for individuals at high risk.
Our Expertise
With a national footprint and key management teams across the UK, we offer:
- Strong local presence for personalized client relationships
- Regular internal and external audits to ensure compliance with all relevant regulations
- Recognition and accreditation for our high standards of service
Charity Involvement
Regency Security Services is committed to giving back to the community. We actively support local and national charities, demonstrating our dedication to a better future.
Our Commitment
We believe in building strong, lasting relationships with our clients. Our commitment to continuous improvement ensures we deliver exceptional services that exceed expectations and promote a culture of continuous improvement.
Company Criticisms
Most reviewers have had negative experiences with the company, citing issues with professionalism, responsiveness, and quality of service.
Payment Issues
Several reviewers have complained about not being paid on time, being underpaid, or having to deal with false promises regarding payment.
Door Staff Criticisms
Many reviewers have expressed dissatisfaction with the company's door staff, describing them as arrogant, rude, unprofessional, and incompetent.
Unprofessional Behavior
Several reviewers have reported instances of unprofessional behavior, including shouting, manhandling, and hitting customers.
Lack of Support
Some reviewers have mentioned that the company does not support its staff, with one reviewer stating that they were told to become a sole trader after taking time off for personal issues.
General Dissatisfaction
Many reviewers have expressed general dissatisfaction with the company, with some advising others to avoid working with them.
Positive Experience
On the other hand, one reviewer has had a positive experience with the company, praising the commitment to the job, smart presentation of staff, and timely payment.
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