Guiding you through the planning process, every step of the way
At Ellis Winters, we're proud to be an award-winning, independent estate agency covering Cambridgeshire, with offices in St Ives, Chatteris, and March. Our owners still work day to day within the business, bringing their many years of experience to bear. Since 2001, we've been offering sales and property management services, dedicated to providing the highest level of customer service and attention to detail.
Our Services
We offer a comprehensive range of services to cater to all your property needs. Whether you're a homeowner looking to sell, a landlord requiring property management, a buyer looking to purchase, or a potential tenant, our team of friendly, professional property experts is here to help. Our services include:
- Sales: Our expert team will guide you through the selling process, ensuring your property is marketed to its full potential and achieving the best possible price.
- Property Management: We offer a tailored property management service, designed to take the stress out of being a landlord. From tenant sourcing to rent collection, we'll handle everything.
- Lettings: If you're looking to rent a property, we have a vast portfolio of properties available, from apartments to houses.
- Valuations: Our experienced team provides accurate and honest valuations, helping you understand the value of your property.
Our Commitment to You
At Ellis Winters, we're passionate about providing exceptional customer service. We pride ourselves on our attention to detail, ensuring every client receives a personalized service that meets their individual needs. Our team is dedicated to staying up to date with the latest market trends and regulations, ensuring you receive the best possible advice.
Testimonials
Don't just take our word for it! Our clients have been kind enough to share their experiences with us:
"I was very impressed with the service I received from the beginning when initially viewing the property. I dealt with several different agents and all were professional, organised and the communication was great throughout." - Daniel Ross, Buyer
"Ellis Winters were our seller's estate agent and they were completely professional, friendly and helpful. They were quick to answer emails and calls, and chased up solicitors and other agents involved without hesitation." - Stephen Beattie, Buyer
"So impressed with Ellis Winters. All the staff there have been so friendly and helpful through the whole process of selling our home. I would definitely recommend them to anyone, their price is competitive and I really couldn't fault them on anything." - Charlotte Oliver, Seller
Areas We Cover
We cover a wide range of areas across Cambridgeshire, including St Ives, Chatteris, March, Huntingdon, Ramsey, St Neots, Whittlesey, Ely, Cambridge, and Wisbech.
Overall Experience
The reviews of Ellis Winters Ltd, an estate agent, are mixed, with one extremely negative review and ten overwhelmingly positive reviews.
Dissatisfied Customer
Nathan Saunders, a dissatisfied customer, warns others to avoid the company at all costs. He claims that the staff, including directors, are rude and dismissive towards complaints regarding unlawful rent increases and other breaches of UK law. The customer has been forced to take the company to tribunal to recover damages.
Positive Feedback
On the other hand, nine customers have shared their positive experiences with the company. They commend the staff for being friendly, professional, and helpful. Some specific praises go to individual staff members, such as Anne, Liam, and Steph, who are said to have provided excellent customer service. The customers appreciate the good communication, with regular updates and feedback on viewings and sales.
Summary of Positive Comments
The positive comments highlight the company's helpful and professional staff, good communication, and successful sales service.
Summary of Negative Comments
The negative comment warns others to avoid the company due to unprofessional staff behavior, dismissive attitude towards complaints, and potential breaches of UK law.
Be the first to review Ellis Winters.
Write a Review
