At Smart Cars Taxis, we are committed to providing a reliable, efficient, and stress-free transportation experience to our customers. Our state-of-the-art mobile app, cutting-edge online booking facility, and dedicated customer service team ensure that you can get where you need to go in comfort and style.
Our Services
We offer a range of services designed to meet the unique needs of our customers. From short and long-distance journeys to/from Stafford and the surrounding area, we have a comprehensive fleet of vehicles to suit every requirement. Whether you're looking for a quick ride to the airport, a night out with friends, or a daily commute to work, our professional and licensed drivers will get you there safely and on time.
Our services include:
- Online booking through our website or mobile app
- Phone booking service for those who prefer to use it
- Real-time tracking of your taxi through our mobile app or website portal
- Wheelchair accessible vehicles available upon request
- Pre-booking for a specific date and time
- 24/7 operating hours, 365 days a year
- Cash, credit/debit card, and mobile payment options
Our Story
We have worked closely with one of Europe's leading taxi dispatch software developers to bring you a seamless and efficient booking experience. Our cutting-edge technology ensures that our customers can book and track their journeys with ease, while our dedicated customer service team is always available to assist with any queries or concerns.
Smart Car Taxis Review Summary
Smart Car Taxis, a taxi service based in Stafford, has received mixed reviews from customers. The service has been praised for its reliability, friendly drivers, and affordable prices. However, there have been several complaints about the punctuality of the drivers, with some customers having to wait for long periods of time for their cabs to arrive. Some have also experienced longer routes than expected, which has led to higher fares.
One customer reported having a positive experience with the service, stating that the driver was friendly and the ride was comfortable and safe. Another customer had a great experience with the service, noting that the cab was clean and the driver was experienced.
However, several customers have reported negative experiences. One customer was left standing in the cold for 12 minutes waiting for a cab that never arrived. Another customer had to wait 20 minutes for a cab and was then told that the driver was being redirected to another pickup.
Another customer was charged a higher fare than expected after paying by card over the phone, leading them to vow never to use the service again. There were also complaints about the professionalism of the drivers, with one customer stating that they were taken on the longest possible route, resulting in a higher fare.
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