Book with confidence, travel with ease
At Home James, we pride ourselves on being one of the most reliable and affordable taxi services in West Wales, covering Pembrokeshire, Carmarthenshire, and Ceredigion. With over 20 years of experience, we have built a reputation for providing a professional and courteous service to our customers. Our fleet of vehicles includes wheelchair accessible vehicles, 6-8 seat minibuses, and executive cars, ensuring that we can cater to any occasion or requirement.
Our Services
We offer a comprehensive range of services to suit your needs. Whether you need a taxi for a night out, a wedding, or a business trip, we can provide a reliable and comfortable ride. Our airport transfer service is second to none, with experienced drivers who will get you to your destination on time. We also offer a courier service for those important documents or parcels that need delivering quickly and efficiently.
Why Choose Us?
At Home James, we pride ourselves on our excellent customer service. Our drivers are courteous, friendly, and always willing to go the extra mile to ensure that your journey is stress-free and comfortable. We have a range of vehicles to suit every need, from wheelchair accessible vehicles to executive cars. We are committed to providing a reliable and affordable service that meets the highest standards.
What Our Customers Say
Don't just take our word for it! Our customers rave about our service, praising our reliability, punctuality, and friendly drivers. From regular returning customers to those who need a one-off service, we always strive to provide the best possible experience.
Our Fleet
Our fleet of vehicles is one of the most modern and well-maintained in West Wales. We have wheelchair accessible vehicles, 6-8 seat minibuses, and executive cars, ensuring that we can cater to any occasion or requirement. Our vehicles are regularly serviced and maintained to ensure that they are always in top condition.
Overall Experience
The reviews of Home James Taxis are mixed, with some customers praising the company's service, cleanliness, and friendly drivers, while others express disappointment and frustration with their experiences.
Pricing and Reliability
Some customers have expressed concerns about the company's pricing, with one reviewer stating that they believe the prices are made up depending on the mood of the staff. Others have experienced delays and unreliable pickup times, which can be frustrating.
Cleanliness and Friendly Drivers
On the other hand, many reviewers have praised the company's clean vehicles and friendly drivers. Some have also appreciated the willingness of the drivers to work with regular customers and provide good service.
Minibus Services
The company's minibus services have received mixed reviews. Some customers have had positive experiences, with one reviewer praising the company's ability to accommodate their large group. However, others have experienced cancellations and failures to show up, which can be disastrous for events and celebrations.
Customer Service
The company's customer service has also received mixed reviews. Some customers have appreciated the helpful and friendly staff, while others have experienced poor communication and a lack of apology or explanation for mistakes.
Special Requests
Some customers have praised the company's ability to accommodate special requests, such as providing a minibus with a disability-powered chair option. However, others have noted that this service is not always available at short notice.
Positive Experiences
Many customers have had positive experiences with the company, praising the friendly and helpful staff, clean vehicles, and reliable service. Some have even gone out of their way to thank specific drivers and staff members for their excellent service.
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