Established in 1981, Castles Estate Agency has been at the forefront of the property market in North and East London for over four decades. With a network of offices spanning across the region, including areas as far east as Essex, we have built a reputation for premier estate services founded on expert local property knowledge, dedicated support, and transparent, amiable customer service.
Sales
Our sales team, comprised of talented and experienced professionals, has been working tirelessly since 1981 to ensure a smooth, efficient experience for anyone looking to sell their property. With over 35 years of experience in the property market, our bespoke estate agency services continue to provide our clients with a stress-free selling process and the peace of mind that they have received the best possible price for their property.
Buyers
At Castles Estate Agency, we understand that purchasing a property is one of the most significant and life-altering decisions a person can make. Whether you're a seasoned property investor or a first-time buyer, our team of industry experts utilise their decades of experience, local knowledge, and market expertise to guide our clients through the buying process with transparency and honesty, ensuring that you are informed every step of the way.
Lettings
With decades of experience in the letting market, the team at Castles Estate Agency boasts a wealth of local knowledge and industry expertise. Our talented agents are always on hand to provide recommendations and guidance when it comes to renting and can assist you in finding the perfect rental property for your needs. Our bespoke service will effectively manage your rental property and handle all legal matters.
Professional Surveys & Valuations
Receive property advice from Castles Surveyors, an independent surveying firm of chartered surveyors who can advise and guide you on all property matters, both residential and commercial. Our team of experts deliver expert valuations and surveys based on a solid foundation of local knowledge, offering a range of services in development and investment planning, as well as guidance for both landlords and tenants.
At Castles Estate Agency, we are proud of our long-standing history of providing exceptional estate services in North and East London. With over 35 years of experience in the property market, our team of experts has the knowledge, skill, and dedication to help you navigate the property market with ease and confidence. Whether you're looking to buy, sell, rent, or let, our team of professionals is here to support you every step of the way.
Overview of Reviews
The reviews for Castles estate agents are mixed, with a majority being positive and a few being negative.
Professionalism and Communication
Many reviewers praise the professionalism and communication of the staff, particularly Panos, Russell, and Nora. They highlight the team's ability to keep them informed throughout the process, being proactive, and always being available to answer questions.
Sales and Lettings
Some reviewers express dissatisfaction with the customer service, citing inability to deal with complaints professionally, lengthy response times, and discriminatory practices. One reviewer was left waiting for a call back after initial contact. Others praise the team's ability to find tenants quickly and sell properties efficiently.
Diversity of Experience
The reviews showcase a range of experiences, from very positive to extremely negative. Some reviewers have had multiple dealings with the agency, buying and selling properties over the years, while others have had a one-time experience.
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