Business Details
13 Years
experience
Trusted Domestic Cleaning Services in Oxford
Established in 2013, we are a locally owned and operated domestic cleaning agency based in Oxford. Our rigorous vetting process ensures only the most qualified, insured, and English-speaking cleaners join our database, offering weekly or bi-weekly services across Oxford and surrounding areas. With a commitment to affordability and quality, we provide tailored cleaning solutions while maintaining transparency in pricing and operations.Our trial sessions allow clients to assess compatibility with their assigned cleaner, and our flexible cancellation policy ensures no long-term obligations. Backed by public liability insurance and a decade of industry experience, we prioritise client satisfaction through reliable, courteous service delivery.
Services
Weekly Cleaning
Bi-Weekly Cleaning
Vetted Cleaners
Trial Sessions
Insurance Coverage
Details
- Year established: 2013
Highlights and features
- We offer a stringent vetting process with ID, reference, and work eligibility checks.
- Our pricing includes insurance and agency fees with no hidden charges.
- Flexible 14-day cooling-off period and 1-month cancellation notice.
- Trial cleaning sessions available to ensure client-cleaner compatibility.
- Established in 2013 with a proven track record of customer satisfaction.
What people say
Excellent service
Reliable and trustworthy
Impeccable quality
Fantastic value
Changed our life
Services
Weekly Domestic Cleaning
Our weekly domestic cleaning service in Oxford provides consistent, high-quality home care through vetted professionals. Clients receive tailored cleaning sessions from 2 to 6 hours, with pricing decreasing for longer commitments. Cleaners focus on kitchens, bathrooms, bedrooms, and communal areas, using client-provided equipment and eco-friendly products. This service suits busy households seeking routine maintenance without long-term contracts.
Bi-Weekly Domestic Cleaning
Bi-weekly cleaning offers flexible, cost-effective home care for clients requiring less frequent visits. Sessions start at 2 hours with uniform pricing across durations, allowing focused attention on key areas like kitchens and bathrooms. Ideal for smaller properties or those preferring periodic deep cleaning, this service maintains hygiene standards while accommodating budget constraints through consistent hourly rates.
Vetted Cleaners
All cleaners undergo rigorous vetting, including ID verification, right-to-work checks, and reference validation. Less than 1% of applicants join our database, ensuring reliability and professionalism. Cleaners speak English fluently and receive training in safe key handling and client communication. This meticulous selection guarantees trustworthy service providers who respect clients' homes and schedules.
Trial Sessions
Trial sessions allow clients to assess cleaner compatibility before committing. Priced at 14/hour for the cleaner plus agency fees, these sessions include a consultation to discuss cleaning priorities. Clients may request adjustments or replacements post-trial, with no obligation to continue. This risk-free approach ensures satisfaction while establishing long-term service expectations.
Insurance Coverage
We provide comprehensive insurance including public liability, employer's liability, and product coverage. Clients benefit from a 250 excess policy to maintain low rates, with clear terms outlined during booking. This protection safeguards against accidental damage or workplace incidents, reinforcing our commitment to secure, professional service delivery without compromising affordability.
People
Abby Thomson
Founder & Administrator
Abby Thomson established Thomson Cleaning in 2015 after two years as a self-employed cleaner. She oversees operations, cleaner vetting, and client relations, leveraging firsthand industry experience to ensure service excellence. Her leadership focuses on affordability, transparency, and building long-term client trust through rigorous quality control.
Questions
What areas do you cover for domestic cleaning?
We cover all Oxford areas including OX1-OX4, Headington, Iffley, Summertown, and surrounding regions like Abingdon and Kidlington.
How are your cleaners vetted?
Cleaners undergo ID checks, right-to-work verification, reference validation, and two interviews to ensure reliability and professionalism before joining our database.
Can I request specific cleaning tasks?
Yes, our cleaners follow a detailed task list covering kitchens, bathrooms, and communal areas, with flexibility to prioritise specific client requirements during consultations.
What payment methods do you accept?
Clients pay cleaners directly in cash or via bank transfer, while agency fees are settled monthly through standing order or card payments.
Do you offer trial cleaning sessions?
Yes, trial sessions let you assess compatibility with your assigned cleaner. These paid sessions start at £14/hour with no obligation to continue.
Are your cleaning prices inclusive of VAT?
Yes, all quoted prices include VAT, insurance, and agency fees with no hidden charges for our domestic cleaning services.
