Our Vision

At Holidays By Design, our mission is to empower travellers by crafting unforgettable and personalized journeys that match their aspirations. We believe in offering exceptional customer service, exceptional value, and a wide selection of captivating destinations.

Who We Are

Based in the heart of Cleethorpes, Lincolnshire, Holidays By Design is an independent travel agency led by a passionate team of experienced travel professionals. With over 100 years of collective experience in the industry, our team understands the intricacies of planning and executing unforgettable holidays.

What We Do

From weekend getaways to exotic adventures, we offer a comprehensive array of travel services:

Tailored Holiday Planning: Our experts can design a trip that aligns perfectly with your interests, budget, and aspirations.
Package Holiday Expertise: We partner with reputable tour operators to provide access to a diverse range of packaged holidays across various destinations.
Competitive Pricing: We prioritize value for money, ensuring you receive excellent quality without breaking the bank.
Exceptional Customer Service: From personalized attention to efficient communication, we strive to exceed your expectations at every step of the way.

Why Choose Holidays By Design?

Personal Attention: Unlike large corporations, we prioritize individual customer needs.
Unparalleled Value: We meticulously compare prices and negotiate competitive rates from trusted partners.
Unmatched Expertise: Our team has unparalleled knowledge of diverse destinations and travel logistics.
Financial Protection: We hold ATOL and ABTA accreditation, ensuring your holiday is financially secure.

Explore the World with Us!

Contact us today to start planning your next adventure and discover the world your way with Holidays By Design!

Update Share

Positive: Holidays By Design has received positive reviews for their excellent service, friendly staff, and ability to tailor trips to meet their clients' specific needs. The staff are polite, helpful, and knowledgeable, and the agency has been praised for their charitable donations and commitment to customer satisfaction.

Negative: Some customers have had negative experiences with the agency, including issues with communication, booking errors, and rude staff behavior. There have also been cases where the agency did not fully meet the needs of their clients or provide the level of service they expected.

Summary of Reviews

Holidays By Design is a travel agency that has received mixed reviews from customers. The majority of customers have praised the agency for their excellent service, friendly staff, and ability to tailor trips to meet their specific needs. The staff at Holidays By Design have been described as polite, helpful, and knowledgeable, with many customers expressing their satisfaction with the service they received. Some customers have also praised the agency for their charitable donations and for the effort they put into ensuring that their clients have a positive experience.

However, a few customers have had negative experiences with the agency. Some have found the staff to be rude and unhelpful, and there have been issues with communication and booking errors. Additionally, some customers have felt that the agency did not fully meet their needs or provide them with the level of service they expected.

Overall, the reviews suggest that Holidays By Design is a reputable and reliable travel agency with a strong focus on customer service. While there have been some issues with communication and staff behavior, the majority of customers have had positive experiences with the agency. The staff at Holidays By Design are dedicated to ensuring that their clients have a memorable and enjoyable trip, and they go above and beyond to meet their needs and expectations.

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