Business Details
14 Years
experience
Your Trusted Partner for Pet Care Services
Established in 2012, Sophie's Pet Care has grown to become a trusted provider of dog walking and pet care services across the New Forest and surrounding areas. Our team of experienced, DBS-checked Pet Rangers operates in modern, fully equipped vans, ensuring pets receive reliable, professional care. We pride ourselves on our deep expertise in dog behavior and first aid, having walked over 8,000 dogs annually while maintaining strict adherence to safety and quality standards. With 14 carefully selected forest and coastal walk routes, our staff provide stimulating environments for dogs, complemented by transparent communication through 'doggie diaries' and photo updates. Our dedication to continuous training and development ensures our team delivers consistent, expert care, evidenced by our Dog Walking Business of the Year 2024 award.We maintain full insurance coverage and operate with dedicated office support to address any concerns promptly, demonstrated by our 800+ satisfied customers. Our unique offerings include the Dogs Day Out service for holidaymakers and a 20% discounted Puppy Package for new pet owners. Through our sister company, New Forest Dog Holidays, we extend VIP home boarding services, maintaining our commitment to pet well-being beyond standard walks. Our free registration meetings and Welcome Walks allow potential clients to experience our services firsthand, while our 24/7 online booking system provides unmatched convenience. This combination of expertise, technology, and personalized service has cemented our position as industry leaders.
Services
Dog Walking
Puppy Package
Cat Home Visits
VIP Dog Home Boarding
Dogs Day Out
Details
- Year established: 2012
Highlights and features
- We operate with over 800 satisfied customers across the New Forest area.
- Our Pet Rangers are DBS checked and trained in dog first aid and behavior.
- We offer 14 carefully selected forest and coastal walk routes for maximum stimulation.
- We provide 24/7 online booking with immediate confirmation for all services.
- We guarantee a free Welcome Walk before any commitment to our services.
Associations and certifications
- Pet Industry Federation
What people say
Reliable and very professional
Loves them all
Improved socialisation
Peace of mind
Happy and shattered
Services
Dog Walking
Our professional dog walking service offers 60-minute group walks along 14 carefully selected forest and coastal routes. Available three times daily, with additional 30-minute solo walks on request. Each session includes detailed activity logs and post-walk updates to ensure complete transparency and traceability.
Puppy Package
This specialized service combines 30-minute home visits and walks tailored for young dogs under six months. Includes training reinforcement and socialization activities, with a 20% discount on all services for the first six months. Designed to build confidence and establish positive routines for new pet owners.
Cat Home Visits
Daily visits to maintain your cat's routine in their familiar environment. Services include feeding, litter tray cleaning, companionship, and home security checks. Twice-daily options available for extended absences, with additional care provided for small pets like rabbits and guinea pigs upon request.
VIP Dog Home Boarding
Luxury home boarding through our sister company New Forest Dog Holidays. Dogs stay in loving family homes with personalized care, ensuring a comfortable alternative to kennels. Includes regular exercise and detailed care matching owners' specific instructions for complete peace of mind.
Dogs Day Out
Full-day supervised adventures for dogs while owners visit local attractions. Includes three planned excursions into forest and coastal locations with trained staff and group socialization. Available weekdays from 8:30am to 4:45pm with professional care and post-day updates included.
People
Sophie Gates
Co-founder
Co-founder of Sophie's Pet Care with extensive experience in animal behavior and business operations. Established the company in 2012 with her partner Adam, developing industry-leading training programs and safety protocols for their team of professional Pet Rangers.
Adam Gates
Co-founder
Co-founder and operational director with deep expertise in pet care logistics and customer service. Instrumental in developing the company's innovative 24/7 booking system and creating the Dogs Day Out service to meet holidaymakers' needs across the New Forest region.
Questions
What areas do you serve for pet care?
We provide services in Lymington, New Milton, Hordle, Barton on Sea, Milford on Sea, Sway, and Brockenhurst within the New Forest region.
How do I book a dog walking service?
Use our 24/7 online booking system after completing a free registration meeting and Welcome Walk to establish your pet's specific requirements and schedule.
Are your staff trained and insured?
Yes, all our Pet Rangers are DBS checked, fully insured, and trained in dog first aid and behavior management techniques with ongoing professional development.
What puppy care services do you offer?
Our Puppy Package includes 30-minute home visits and walks with 20% discounted rates for six months, focusing on socialization, training reinforcement, and routine building.
Can you care for cats and small animals?
Yes, we provide daily cat home visits maintaining their routines, plus care for rabbits, guinea pigs, hamsters, and other small pets with twice-daily options available.
Do you offer dog boarding during holidays?
Through our sister company New Forest Dog Holidays, we offer VIP home boarding in loving family environments with personalized care and exercise routines.
