Quality Property Services, Delivering Service Excellence
At Evaframe, we take pride in being one of the leading suppliers of high-performance aluminium windows and doors to the trade industry in South Wales and South West England. With years of experience operating in the commercial and residential UK markets, we have developed a deep understanding of the industry's needs and have tailored our products and services to meet the demands of our clients.
Our Services
We offer a wide range of eco-conscious products, from aluminium casement windows to commercial shopfronts, and uPVC windows and doors from renowned systems such as REHAU and Eurocell. Our expert manufacturing processes enable us to tailor our products to suit a huge variety of requirements, and we take pride in our ability to provide bespoke solutions to our clients. In addition to our product supply, we also offer a fitting service, ensuring that our clients receive a comprehensive solution for their projects.
Competitive Trade Prices and Dedicated Aftercare
We understand the importance of maintaining profit margins, which is why we ensure that all our products are competitively priced. Furthermore, our dedicated aftercare team is always available to provide support and assistance following product supply, ensuring that our clients receive the best possible service.
Swift Lead Times and Free Delivery
We understand the importance of meeting project deadlines, which is why we have implemented swift lead times to ensure that our clients receive their products promptly. Additionally, we offer a free and fast delivery service across the South West, making it easier for our clients to get the products they need, when they need them.
Showroom and Resources
Our dedicated showroom in Newport is open to all installers and their potential customers, providing a unique opportunity to experience our products firsthand. For those who cannot visit our showroom, we offer a free product sample service, allowing clients to see and feel the quality of our products before making a purchase. We also provide a range of resources and technical information, including downloadable brochures and guides, to help our clients make informed decisions about their projects.
Customer Satisfaction
The majority of customers have been extremely satisfied with their experience with Everframe// Monmouthshire Windows. Many have praised the company's accommodating staff, who have taken the time to explain the technical aspects of their products. The quality of the window frames has also been commended, with some customers reporting that the products were beautifully made and fitted by professional installers.
Communication and Service
Several customers have highlighted the excellent communication they received from Stephanie and the Everframe// Monmouthshire Windows team. Orders were delivered on time, and any issues that arose were quickly resolved with prompt and efficient service.
Pricing
The competition was mentioned as a factor in some customers' decisions to choose Everframe// Monmouthshire Windows. Prices were deemed to be competitive, with one customer noting that the price was "unbelievable" compared to other quotes they had received.
Technical Issues
Despite the high level of satisfaction, there were a few minor issues reported. One customer mentioned that one of the end caps was missing from the door drip bar, which was quickly replaced by the company within a week. Another customer had no complaints, stating that they had used Everframe// Monmouthshire Windows twice with fantastic results.
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