Trust us to move your world, one step at a time.
At James Bontoft Optometrist, we are a professional, trusted local eyecare provider dedicated to providing high-level patient-centred care to the people of Barnoldswick and surrounding areas. Our independent optician practice was established in 2010 by James Bontoft, a highly qualified, prescribing optometrist who works closely with local GPs and provides all of the local NHS Trust's enhanced optometric services.
Our Services
We offer a comprehensive range of services designed to meet the unique needs of our patients. Our eye examinations are thorough and include digital retinal photography, and we provide a wide range of frames and lenses to suit all styles and budgets. We also offer contact lens services, including specialist lenses, and provide emergency eyecare and prescribing services for those who need urgent attention.
What Sets Us Apart
At James Bontoft Optometrist, we pride ourselves on our commitment to providing exceptional patient care. Our test intervals are 30 minutes, allowing us to take the time to perform additional tests, discuss requirements and needs, and provide explanations following the eye test. We also provide digital non-mydriatic Topcon retinal photography and advanced 3D OCT retinal scans as part of our comprehensive eye examinations.
Our Philosophy
We believe in providing sensible and fair pricing throughout our extensive range of frames and lenses. We don't believe in special offer gimmicks, loss-leading promotions, or pushy target-driven sales. Instead, we focus on building long-term relationships with our patients, based on trust, expertise, and excellent customer service.
Meet the Team
Our team is led by James Bontoft, a highly qualified, prescribing optometrist with a passion for providing exceptional patient care. We are a small, independent practice, and we take pride in getting to know our patients and understanding their unique needs and requirements.
Overall Experience
The reviews suggest that the majority of customers have had a positive experience at the optician's. They have praised the staff for being helpful, accommodating, and friendly.
Staff and Service
The staff, particularly James and Mr. Bontoft, have been commended for their excellent service. They have been described as patient, friendly, and willing to go the extra mile to help customers. The minor eye injuries clinic has also been mentioned as a valuable service.
Appointment and Collection Process
The testing process and frame and lens selection have been described as thorough and efficient. The collection process has also been smooth, with customers appreciating the help provided by the staff.
Negative Experience
However, one customer had a negative experience due to the shop's closing time policy. Despite being only 10 minutes past the closing time, the customer was not allowed to collect their mother-in-law's glasses, which they felt was inflexible and disappointing.
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