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A Family-Run Business with Decades of Expertise
Poynton Plumbers & Gas Safe Engineers is a local, family-run business providing exceptional plumbing, heating, and gas safety services to homes and businesses in Poynton and surrounding areas. Established over 20 years ago, we have built a reputation for reliable workmanship, exceptional customer service, and competitive pricing.
Our Team - Experienced and Passionate Professionals
Our team comprises experienced and qualified engineers, led by Jon Kitchen, who has over 60 years of combined experience in the Plumbing & Heating industry. We are joined by Dave Lock, a skilled engineer who has been with the company since 2004. Together, we offer a comprehensive range of services, ensuring your complete peace of mind.
Boiler & Heating
- Boiler installations, servicing, and repairs
- Central heating system installations and repairs
- Underfloor heating installation and maintenance
- Radiator repair and replacement
- Gas safety checks and certificates
Plumbing
- Leak detection and repair
- Tap and faucet installation and repair
- Shower and bathroom installation and refurbishment
- Whole-house plumbing inspections
- Emergency plumbing repairs
Additional Services
- Landlord's CP12 certificates
- Gas appliance servicing and installation
- Water heating system installation and repair
- Small plumbing jobs and repairs
Our Commitment
At Poynton Plumbers & Gas Safe Engineers, we pride ourselves on:
- Professionalism: We are punctual, courteous, and respectful of your home.
- Transparency: We provide clear estimates and upfront pricing.
- Quality: We use high-quality materials and workmanship.
- Customer Satisfaction: We are committed to exceeding your expectations.
Get a Free Estimate Today!
Whether you require a routine service or an emergency repair, our team is always ready to help. Contact us today for a free, no-obligation estimate. We look forward to assisting you with all your plumbing and heating needs.
Professionalism and Responsiveness
The reviewer's experiences with the plumbing company vary in terms of professionalism and responsiveness. While some authors reported good initial impressions and prompt communication, others experienced delay or absence of response. ginette Oliver, who gave the lowest rating, had a disappointing experience with Jon, as she did not receive a response to her inquiry for over three weeks. In contrast, Louise Lane, Sue Nowell, Edward Whitwam, Glyn, Liz Blaydon, Ric Bardsley, and Juliet Rees all praised the company for being professional, friendly, and responsive.
Quality of Work
The quality of work performed by the company was generally praised by reviewers. Most authors commended the plumbers, Jon and Dave, for their attention to detail, expert work, and excellent value for money. The work ranged from repair and maintenance to installation of new fixtures and appliances. Glyn and Liz Blaydon mentioned being particularly pleased with the results, while Edward Whitwam highlighted the company's ability to complete complex jobs.
Customer Service
Customer service was a significant factor in the reviewers' experiences. Many authors praised the plumbers for being friendly, approachable, and communicative throughout the process. Some even mentioned that they received exceptional customer service, with Jon and Dave going "the extra mile" to ensure customer satisfaction. This includes prompt responses, clear explanations, and keeping customers updated on the status of their jobs.
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