Your Dream Garden Begins with Quality Craftmanship
At NICHOLS & Co, we are a family-run business with over 20 years of experience in providing customers with a unique and exceptional shopping experience. Established in 2002, we are an independent lifestyle boutique situated in the heart of Chester city centre. Our store offers a wide range of collections from the UK and Europe, catering to those who appreciate high-quality fashion, accessories, and home furnishings.
Our Story
NICHOLS & Co is a homegrown local business with a national appeal. Our expertise lies in providing customers with a curated selection of avant-garde women's wear, jewellery, scarves, accessories, bath and body products, and home ware. We pride ourselves on offering a bespoke shopping experience to our customers, providing guidance and recommendations to ensure they find the perfect item to match their individual style.
Our Product Range
Our product range is carefully selected from independent designers, both local and international, ensuring that our customers have access to the latest trends and styles. Our collections include high-end fashion, accessories, and home furnishings from renowned designers such as Studio B3, Nu London, Ewa I Walla, Sanctamuerte, La Haine Inside Us, I.D Clothing, Roka bags, Lofina & Papucei footwear, and more.
Jewellery and Watches
We specialise in a wide range of jewellery, including necklaces, watches, bracelets, earrings, and rings from designers such as Jacob Jensen, Danish Design, and Christina Brampti. Our collection includes high-quality, unique pieces that reflect the essence of modern simplicity and sophistication.
Home and Gift Items
In addition to our fashion and accessories offerings, we also stock a range of home and gift items, including luxurious candles, reed diffusers, and room sprays from Melt Candles and Jess & Lou. For those who appreciate the finer things in life, we also offer our own brand of 100% soya wax scented candles, as well as handcrafted ceramics and vintage homeware.
Customer Service
At NICHOLS & Co, we believe in providing exceptional customer service. Our knowledgeable staff are always on hand to offer guidance and recommendations to ensure that our customers find the perfect item to match their individual style. Whether you're looking for a special occasion dress or a unique gift, we are here to help.
Contact Us
We welcome customers to visit our store in the heart of Chester city centre, where our friendly and knowledgeable staff will be pleased to assist you. All queries can be directed to our e-mail address, and we look forward to hearing from you.
Independent Boutique with Exceptional Service
The reviews for Nichols & Co are overwhelmingly positive, with customers praising the shop's unique selection of products, exceptional customer service, and friendly staff. The shop's ability to provide prompt and professional service, even online, is noteworthy. The owners, Ronnie and Rachael, are described as welcoming, helpful, and knowledgeable, making customers feel valued and appreciated.
Beautiful Products and Packaging
The reviews highlight the shop's beautiful and high-quality products, including clothing, jewelry, and home ware. Customers appreciate the attention to detail in the packaging, which makes the products feel like a special treat.
Personalized Service
The staff at Nichols & Co are praised for their personalized service, with customers noting that they are always happy to assist and provide helpful advice. The shop's online service is also commended, with customers receiving swift and professional responses.
Gifts and Treats
The shop is described as a great place to find unique gifts and treats for oneself, with customers acknowledging the value for money and the fact that there's something for every pocket.
Disappointment with Service
However, not all reviews are positive. Two customers had poor experiences, describing the service as disinterested, unhelpful, and unpleasant. They felt unwelcome and that the staff had a negative attitude towards customers. These reviews serve as a reminder that even exceptional businesses can have off days or staff issues.
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