Shop with confidence, knowing your pets are in good paws!
At Jurassic Bark, we are passionate about providing top-notch pet care products to our customers. Our team consists of dedicated animal lovers who understand the importance of providing the best possible care for your furry friends. We take pride in offering a wide range of high-quality products from reputable brands, ensuring that your pets receive the best nutrition, grooming, and playtime essentials.
Our Services
We cater to both dogs and cats, offering an extensive range of products to meet their specific needs. Our dog section features brands such as Acana, Antos, Barking Heads, Canagan, and many more, providing a variety of dog food, treats, and accessories. For our feline friends, we offer a selection of products from brands like Acana, Canagan, Carnilove, and Eden, covering cat food, treats, and health and beauty products.
Our team is committed to providing exceptional customer service, ensuring that your shopping experience with us is seamless and enjoyable. We understand the importance of timely delivery, which is why we offer free next-day delivery on orders over 45, placed before 2 pm. Our competitive pricing and regular special offers make us the go-to online pet store for pet owners in the UK.
Our Mission
At Jurassic Bark, we strive to be the UK's leading online pet store, providing an unparalleled shopping experience for pet owners. We aim to build long-term relationships with our customers, understanding their needs and preferences to offer personalized recommendations and advice. Our mission is to make a positive impact on the lives of pets and their owners, promoting healthy, happy, and fulfilling relationships.
About the Reviews
These reviews are about Jurassic Bark, a pet store primarily known for its dog products. However, they also offer goods for other pets such as cats, rabbits, and more. The store offers various pet supplies, including food, beds, and treats.
Customer Feedback
Customers generally have a positive opinion of Jurassic Bark, praising the store's staff, selection, and quick delivery. The staff is described as friendly, helpful, and knowledgeable about pet products. Some customers appreciate the store's dog-friendly environment and the option to order online with fast shipping.
A few customers mentioned issues with delivery, such as receiving damaged goods or having orders delivered late. However, these issues were mostly resolved through customer service, with the staff offering apologies and assistance. One customer had an issue with the courier company and not Jurassic Bark directly, but still had a negative experience.
Customer Opinions on Products and Pricing
Customers appreciate the variety of pet products available, including premium pet food, and the competitive pricing. Some customers have been loyal to the store for years, citing the good service and prices as reasons for their loyalty.
Customer Service
The customer service at Jurassic Bark is highly praised, with staff responding promptly to customer concerns and resolving issues efficiently. Staff are described as polite, friendly, and knowledgeable about the products they sell.
Overall Impression
Overall, the reviews suggest that Jurassic Bark is a reputable pet store with a friendly staff, a wide selection of pet products, and competitive pricing. While there have been some issues with delivery, the staff's customer service skills and commitment to resolving problems have helped maintain a positive reputation.
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