Create Wonderful Memories with Every Stay
Welcome to Away Resorts, a dynamic and innovative company that specialises in providing unforgettable holiday experiences across the United Kingdom. With a diverse range of holiday parks that cater to various interests and preferences, our mission is to create cherished memories for our guests in some of the most beautiful locations in the country.
At Away Resorts, we take great pride in offering a wide array of services that cater to the needs of every customer. Our holiday park options include caravan and lodge rentals, glamping experiences, and touring and camping facilities. Each of our locations boasts unique charm and adventure, nestled within areas of natural beauty, places of interest, national parks, and beaches.
Holiday Parks
We are delighted to present a selection of exceptional holiday parks, each with its own distinct sense of character and appeal. Our parks are situated in some of the most desirable locations across the UK, from the stunning coastline of Cornwall to the picturesque landscapes of Scotland. Here are some of the parks we offer:
- Cornwall: St Ives Bay, Retallack Resort, Newperran, Newquay Bay, and Bude
- Yorkshire: The Bay Filey and Woodland Lakes
- Hampshire: Sandy Balls and Mill Rythe
- Lincolnshire: Tattershall Lakes, Cleethorpes Pearl, and Appletree
- Isle of Wight: Whitecliff Bay, The Lakes Rookley, The Bay Colwell, and St Helens
- Essex: Mersea Island
- Nottinghamshire: Clumber Park
- North Wales: Barmouth Bay and Golden Sands
- Scotland: Moffat Manor, Piperdam, and Glendevon Holidays
Holiday Experiences
At Away Resorts, we are committed to providing a diverse range of holiday experiences to suit every taste and preference. We offer:
- Self-Catering: Enjoy the flexibility and freedom of our self-catering options, available in caravans and lodges.
- Hotel: For a more traditional holiday experience, we offer a hotel-style accommodation in select parks.
- Touring & Camping: Ideal for those who love the great outdoors, our touring and camping facilities cater to every need.
Special Offers
To make your holiday experience even more enjoyable, we regularly offer special deals and promotions, such as last-minute holiday deals, midweek breaks, weekend breaks, and winter breaks. Additionally, we provide offers tailored to specific events, such as May Bank Holidays and Easter Breaks.
Why Choose Away Resorts
At Away Resorts, we are dedicated to providing exceptional value, flexibility, and choice. Our key differentiators include:
- Everyday value prices
- Flexible payment options
- Cancellation plan
- Any day arrivals
- Unique accommodation
We invite you to explore our holiday parks and find the perfect experience for your next family holiday, couples getaway, or group holiday. Discover why Away Resorts is one of the highest-rated holiday park operators in the UK.
Problems with Accommodation and Service
The reviews highlight various issues with the accommodations and services provided by Away Resorts. Several customers have reported problems with their booked accommodations, including misrepresentation of the type and quality of accommodation, issues with cleanliness, and failures in the provision of essential services.
Quality of Accommodation
The reviews have exposed a range of problems with the quality of the accommodations provided by Away Resorts. From filthy carpets and rusty heaters to mouldy showers and rotten wood, the conditions in some of the properties are unacceptable. Some customers have also reported issues with the cleanliness of the properties, with dirty floors, unwashed dishes, and unmade beds.
Customer Service
The customer service provided by Away Resorts has also been widely criticized. Several customers have reported being treated poorly by staff, with some being told that their complaints were not valid or being offered inadequate solutions to problems. One customer even reported being denied a transfer of their booking due to a family illness, despite being unable to use their holiday as planned.
Additional Issues
Other issues have also been reported by customers, including problems with the food and drink service, with some customers being served cold food and drinks, and others being charged excessive prices for basic amenities. The availability of facilities and services has also been a problem, with some customers reporting issues with the pool, sauna, and gym, as well as a lack of childcare facilities and activities for children.
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