Business Details
Expert Flooring Contractors in Kent
Established with a commitment to excellence, Action Carpets operates three showrooms in Folkestone, Dover, and Whitfield, serving domestic and commercial clients across Kent and beyond. Our team delivers high-quality flooring installations, supported by a free site survey and competitive pricing. With over 20 local employees and 15 subcontracted fitters, we combine expertise with a vast stockholding of carpets, vinyls, and engineered wood floors. Our manufacturer-trained installers ensure all guarantees are upheld, while our price-matching promise reinforces our dedication to value. From small residential projects to large commercial contracts, we prioritise customer satisfaction through transparent service and immediate availability of materials.Our partnerships with local authorities and the NHS, alongside charity support, reflect our community-focused approach. With 24-hour response times for estimates and a 48-hour bespoke rug-making service, we blend efficiency with craftsmanship. Our showrooms showcase leading brands like Karndean and Moduleo, offering tailored solutions for every space. Backed by 25,000m of carpet stock and 1,000m of wood flooring, we ensure reliability and choice. As a limited company registered in England and Wales, we maintain rigorous standards in every project.
Services
Domestic Flooring
Commercial Flooring
Free Consultations
Site Surveys
Price Matching
Highlights and features
- We offer free site surveys and price-matching guarantees
- Our manufacturer-trained fitters ensure all product warranties apply
- 24-hour response time for estimates and 48-hour rug-making service
- 25,000m carpet stock and 1,000m wood flooring available immediately
- Established partnerships with local authorities and NHS projects
Services
Domestic Flooring
We provide tailored flooring solutions for residential properties across Kent. Our services include carpet, vinyl, and engineered wood installations, with free consultations and competitive pricing. Our manufacturer-trained fitters ensure quality results that meet household needs while maintaining warranty compliance. From small rooms to full-house renovations, we deliver durable and aesthetically pleasing finishes.
Commercial Flooring
Our commercial flooring services cater to businesses seeking durable, professional finishes. Specialising in Karndean, Amtico, and Moduleo installations, we handle projects from 2m WC areas to 1,400m offices. With competitive pricing and rapid turnaround times, we ensure minimal disruption to operations while delivering slip-resistant and aesthetically appropriate solutions for retail, healthcare, and corporate environments.
Free Site Surveys
Before installation, we conduct comprehensive free site surveys to determine the optimal flooring solutions. Our experts assess subfloor conditions, foot traffic patterns, and environmental factors to recommend materials that balance durability and aesthetics. This service ensures accurate cost estimates and prevents potential installation issues, providing clients with confidence in their flooring choices.
Price Matching
We guarantee to match or beat competitors' prices on all stock products. This commitment ensures clients receive premium flooring at the most competitive rates without compromising quality. Our price-matching policy applies to like-for-like products, supported by our extensive supplier network and wholesale purchasing capabilities.
Bespoke Rug Making
Our 48-hour bespoke rug and runner service creates made-to-measure solutions for unique spaces. With over 250 rugs and runners in stock, we offer custom shapes, sizes, and edging options. This service combines traditional craftsmanship with modern materials to deliver durable, stylish floor coverings that enhance both residential and commercial interiors.
Questions
What types of flooring do you install?
We install carpets, vinyls, laminates, engineered wood floors, and commercial-grade Karndean/Moduleo products.
Do you serve areas outside Kent?
Yes, we work in London and mainland Europe alongside our Kent service area.
Can you match competitors' prices?
Yes, we guarantee to match or beat any competitor's price on stock products.
How quickly can installations be completed?
Average fitting time is 5 days from estimate, with emergency 24-hour response available.
Are your fitters certified?
All fitters receive manufacturer training to ensure proper installation and warranty compliance.
Do you offer free consultations?
Yes, we provide free site surveys and consultations to determine your flooring requirements.
