Reliable, Efficient, and Comfortable Transportation Services.
At Sevenoaks Taxis, we are dedicated to providing our customers with a reliable, efficient, and comfortable transportation experience. As a Hackney Carriage Private Hire Company based in Sevenoaks, Kent, we have a selection of vehicles to choose from, all of which are equipped to ensure your safety and comfort. In addition to our transfer services, we also offer local and long-distance transfer services, and our dedicated call center is open 24 hours a day, 7 days a week, and 365 days a year for your convenience.
Our customer database stores the details of our regular customers, so you don't have to provide us with your details every time you call us. Our staff is always ready to assist you whenever you require. Once our customers have experienced our services, most of them prefer to choose us for their next booking and transfer needs.
Our Services
We understand the importance of timely arrival and departure, which is why we offer a secure online booking system, available 24/7, where you can book your transfer to any major airport, including Heathrow, Gatwick, Luton, London City Airport, and Stansted. Our drivers are fully licensed by Sevenoaks District Council, and they undergo a full Criminal Records Bureau check every 3 years, as well as a Medical Examination at the same time.
We offer a range of vehicles to suit your needs, including saloon, MPV, Mercedes-Benz, and transporter. Our vehicles are all hackney carriage licensed taxis, equipped with air-conditioning and comfortable seating. We also offer executive vehicles for your comfort.
Our Commitment to Quality
At Sevenoaks Taxis, we are committed to maintaining high standards of service and quality. To ensure that we are meeting our customers' expectations, we have set up an Index of Customer Satisfaction, which is based on customers' perceptions of our performance in relation to specific factors of their choosing and is tested by quarterly satisfaction surveys.
Why Choose Us
By choosing Sevenoaks Taxis, you can rest assured that you will receive a reliable, efficient, and comfortable transportation experience. Our drivers are fully licensed, and our vehicles are regularly maintained to ensure your safety on the road. We offer competitive prices, and our dedicated call center is always available to assist you with any query or booking.
Booking and Reliability Issues
Most reviewers experienced issues with booking and reliability. Multiple reviewers reported that their booked taxis never showed up, despite receiving confirmations. Some even waited for extended periods, calling the company multiple times, only to be met with no answers or responses.
Pricing Inconsistencies
Several reviewers complained about inconsistent and exorbitant pricing. One reviewer reported being charged 45 each way for a journey, while another was quoted a much higher price than expected. There were also issues with surcharges, including a 2.5% credit card fee.
Poor Customer Service
Many reviewers expressed dissatisfaction with the company's customer service. Some reported being hung up on, ignored, or dismissed by dispatchers. Others received rude responses or were met with unhelpful attitudes.
Unreliable and Unprofessional Drivers
Some reviewers reported that drivers were late, rude, or used bad language. One reviewer was even charged extra for a "night charge" without prior notice.
Positive Experiences
However, a few reviewers reported positive experiences with Sevenoaks Taxis. One reviewer praised the company's quick response to a late-night pickup request, while another commended the friendly dispatcher and dedicated drivers during a period of bad weather.
Be the first to review Sevenoaks Taxis.
Write a Review
