Trust us to keep your home running smoothly
At My Plumber Man, we pride ourselves on being the go-to experts for all your plumbing and heating needs in South West London. Our team of highly skilled and certified engineers has been providing top-notch services to customers across the region for over a decade. We take pride in our transparent and affordable approach to plumbing and heating work, ensuring that our customers receive superior service without the burden of penalty rates or overcharging.
Our Services
Our comprehensive range of services includes boiler repairs and installations, central heating systems, gas repairs and installations, general plumbing repairs, Landlord Gas Safety Certificates, Carbon Monoxide detectors, and smart heating systems and new technology. Whether you have a burst pipe, blocked sink, or boiler issues, our team is dedicated to providing a trusted and affordable solution that meets your unique needs.
Our Commitment to Excellence
At My Plumber Man, we're committed to delivering exceptional customer service and workmanship. We handpick our team of experts to ensure that every engineer working on your property is an expert in their field. We don't cut corners and focus on delivering our work on time and on budget. Our longevity in the area has helped us forge strong working relationships with plumbing and boiling suppliers and tradesmen in the SW London area, ensuring that we can provide the best possible service to our customers.
Our Promise
We're proud of our commitment to guaranteeing a defect-free plumbing and heating service. We work closely with our clients throughout the process to offer an entirely transparent experience. With over 16 years of experience in the hospitality and customer service industry, our Managing Director, Rory O'Neill, knows that exceptional service is what makes our success. We strive to provide the highest level of customer service for every project we work on.
General Impression
The overall sentiment of the reviews is positive, with most reviewers praising the reliability, efficiency, and professionalism of My Plumber Man's service.
Positive Comments
- Efficient and Professional Service: Many reviewers praised the plumbers' efficiency, tidiness, and courtesy, stating that they were pleasant, knowledgeable, and professional.
- Reliable and Quick Response: Reviewers mentioned that My Plumber Man responded quickly to their calls, and the plumbers arrived on time or even earlier than expected.
- Excellent Customer Service: The customer service team was commended for being helpful, patient, and courteous.
Negative Comments
- Unprofessional Behavior: A few reviewers expressed dissatisfaction with the plumbers' attitude, stating that they were unprofessional, aggressive, and dismissive.
- Poor Customer Service: Some reviewers mentioned that the office staff was unresponsive or unhelpful, leaving them feeling frustrated.
- Overcharging: One reviewer felt that they were overcharged for a diagnostic test that only took a short amount of time.
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