A Quality and Professional Service Every Time!
Prima Lettings is a local, independent firm specializing in residential lettings and property management in the Frome area and surrounding villages. Founded by experienced landlords, we understand the unique challenges and rewards of property ownership. Our mission is to empower both landlords and tenants through personalized, professional service.
Our Vision & Values
Our core values of integrity, accountability, and client-centricity guide our every action. We are passionate about creating positive and mutually beneficial relationships with our clients. Our focus remains on:
- Transparency: Clear and open communication is paramount in building trust and maintaining accountability.
- Expertise: We leverage our deep understanding of local regulations and market trends to maximize your investment.
- Individual Attention: We customize our strategies to meet your unique needs and goals.
Why Choose Prima Lettings?
With us, you benefit from:
- Extensive Experience: Years of experience in residential lettings and property management.
- Competitive Rates: We are not a high-street agency, allowing us to offer competitive fees without compromising on quality.
- Dedicated Team: Our team of experienced professionals is passionate about exceeding your expectations.
- Proactive Communication: Regular updates and clear communication are standard practice.
Our Services
Prima Lettings offers a comprehensive range of services to landlords and tenants, including:
For Landlords
- Tenant sourcing and selection
- Property marketing and advertising
- Rent collection and payment processing
- Inventory and condition reports
- Property inspections and maintenance coordination
- Responsive tenant communication and mediation
- Legal compliance guidance and regulations updates
For Tenants
- Comprehensive tenant referencing and credit checks
- Detailed property overview and tenant handovers
- Responsive maintenance and repair coordination
- Clear communication channels and online access to account information
- Access to trusted local contractors and repair services
Our Commitment
At Prima Lettings, we are committed to providing you with a seamless and stress-free experience. We believe in building strong relationships with our clients and delivering exceptional service every step of the way.
Overview of Reviews
The reviews of Prima Lettings have been mixed, with both positive and negative comments.
Positive Comments
The majority of reviewers have had a positive experience with Prima Lettings, praising the company's professionalism and friendliness. They have found the staff to be helpful and responsive, with one reviewer noting that the agent, Tracey, is "the most lovely and professional person" they have dealt with.
Negative Comments
However, one reviewer had a very negative experience, describing the agent as "unprofessional, dishonest, incompetent, and verbally abusive". This reviewer warned others to avoid the agency at all costs.
Be the first to review Prima Lettings Property Management.
Write a Review
