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Wallace Opticians is a community-based independent optician with a rich history of over 50 years, serving the people of Whitburn and surrounding areas. Our dedicated team of opticians, led by Elinor Todd, are committed to providing high-quality eye care with a personal touch. We believe that every individual deserves bespoke attention, and we strive to deliver exceptional service that meets your unique needs and surpasses your expectations.
Our Services
At Wallace Opticians, we offer a comprehensive range of services designed to cater to your ocular requirements. Our expert team provides thorough eye examinations, both NHS and private, with personalized advice tailored to your specific needs. We boast an impressive selection of spectacle frames, lenses, and contact lenses to suit every style and budget. Our advanced equipment enables us to diagnose and manage various eye conditions, ensuring you receive the best possible care. We also offer specialist eye care services, including children's eye tests, and are committed to providing a warm and welcoming environment for all our patients.
Our Commitment
We understand that every individual is unique, and we take the time to get to know you and your needs. Our goal is to provide exceptional eye care that not only corrects your vision but also enhances your overall well-being. We pride ourselves on our attention to detail, our commitment to using only the best products, and our passion for delivering outstanding customer service. At Wallace Opticians, we believe that "going to the opticians" should be a pleasant experience, and we strive to make every visit a positive and memorable one.
Testimonials
But don't just take our word for it! Our patients have been kind enough to share their experiences with us, and we're proud to showcase their testimonials on our website. From praising our friendly and professional staff to commending our exceptional service and competitive prices, our patients' feedback speaks volumes about our dedication to providing the best possible care.
Frequently Asked Questions
We know that you may have questions about our services, and we're happy to provide answers. From the cost of an eye test to the availability of same-day appointments, we've got you covered. We've compiled a list of frequently asked questions, along with detailed responses, to help you make informed decisions about your eye care.
Exceptional Service and Professionalism
The majority of reviews praise Wallace Opticians for their excellent service, professionalism, and friendliness. Customers have mentioned that the opticians are polite, courteous, and extremely courteous, with staff going out of their way to help. The opticians have received high praise for their exceptional service, with many customers stating that they would highly recommend using them.
Competent and Thorough Eye Tests
Reviews have highlighted the competence and thoroughness of the eye tests provided by Wallace Opticians. Customers have commented that the tests are detailed, with the opticians using new technology to provide the most thorough examination. One customer stated that the optician corrected their incorrect prescription, which greatly improved their eyesight.
Positive Reviews Overwhelmingly
Despite a single negative review, the overwhelming majority of reviews are positive, praising the opticians for their professionalism, friendliness, and competence.
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