Business Details
29 Years
experience
Your Trusted Counselling Partner in Burnley
Free Flow Counselling Service has been serving the Burnley community since 1997, providing professional and confidential support in a safe environment. Our team of experienced counsellors specialises in addressing anxiety, depression, trauma, and relationship issues through tailored therapeutic approaches. We adhere to the British Association for Counselling & Psychotherapy (BACP) code of ethics, ensuring high standards of care.With both male and female counsellors available, including multilingual options, we offer flexible face-to-face sessions during lockdown periods. Our services cater to individuals aged 16+, with free individual counselling supported by voluntary donations and specialist services for couples, schools, and businesses.
Services
Individual Counselling
Couples Therapy
School Counselling
Employee Well-being
Mindfulness Workshops
Details
- Year established: 1997
Highlights and features
- 25 years of experience serving Burnley communities
- BACP-registered counsellors with DBS clearance
- Free individual counselling with flexible donations
- Multilingual counsellors available for diverse needs
- DBS-checked therapists with safeguarding training
Associations and certifications
- British Association for Counselling & Psychotherapy (BACP)
Services
Individual Counselling
Free confidential sessions for adults dealing with anxiety, depression, trauma, or relationship issues. Our BACP-registered counsellors provide non-judgmental support through evidence-based approaches. Sessions held in private therapy rooms with flexible weekday availability.
Couples Counselling
Specialist support for relationship challenges at 35-45 per hour. Qualified therapists help couples improve communication and resolve conflicts. Sessions available weekday evenings and Saturdays with experienced practitioners.
School Counselling
Mental health services for schools including play therapy and anxiety workshops. Delivered during term time by DBS-cleared professionals. Tailored programmes for primary, secondary, and college students with competitive pricing.
Employee Well-being
Customised mental health training and counselling for Lancashire businesses. Services include stress management workshops and confidential employee support programmes. Delivered by qualified therapists with organisational experience.
Mindfulness Workshops
Six-week mindfulness-based anxiety reduction courses. Temporarily postponed but available online. Structured group sessions focusing on stress management techniques and emotional resilience building.
People
Edel McGinn
Chief Executive Officer
Edel McGinn leads Free Flow with 25 years' experience in mental health services. She oversees strategic direction while maintaining clinical standards. Her leadership ensures accessible, ethical counselling for Burnley residents.
Questions
Are counselling sessions free?
Individual sessions are free but we request voluntary donations of £3.50-10.00 per session based on income. Couples counselling has a set fee of £35-45 per hour.
Do you offer online counselling?
Currently we prioritise face-to-face sessions in Burnley, with telephone assessments available Wednesday and Friday. Check our news page for service updates.
What qualifications do your counsellors have?
All therapists are BACP-registered, DBS-cleared, and safeguarding trained. They hold professional insurance and have extensive experience working with diverse client issues.
Can schools access your services?
Yes, we provide mental health awareness sessions and school counselling during term time. Therapists are qualified to work with children and young people in educational settings.
