Transforming spaces, transforming lives
Our Story
Victoria Carpets is a family-run business established in the heart of Dundee, with a passion for transforming homes through the power of flooring. We believe that new flooring can breathe new life into any space, and our expert team is dedicated to providing you with exceptional products and a seamless experience.
Residential Carpets
We offer a wide selection of high-quality carpets for every taste and budget. From soft, luxurious wool carpets to durable man-made options, we have something to complement every interior. Our expert staff will guide you through the selection process, ensuring you find the perfect carpet for your home.
Commercial Flooring Solutions
Beyond residential projects, we also specialize in commercial flooring solutions for offices, retail spaces, and more. We provide and install a diverse range of materials, including:
- Office Carpets: Enhance focus and productivity with durable and stylish office carpets.
- Tiles: Create a sleek and contemporary look with beautiful and resistant commercial tiles.
- Safety Flooring: Improve safety and prevent slips with our wide range of safety flooring options.
- Luxury Vinyl Tiles (LVT): Enjoy the warmth of wood or stone with the practical benefits of LVT flooring.
More Than Just Flooring
At Victoria Carpets, we understand that flooring is about more than just aesthetics. We are committed to providing a complete and professional service that includes:
- Free estimates: We provide accurate and transparent cost assessments before any work begins.
- Expert advice: Our experienced team is available to answer your questions and guide you through the process.
- Professional installation: Our skilled installers ensure meticulous and precise installation every time.
Get in Touch
Contact Victoria Carpets today and let us help you achieve the beautiful and functional flooring you've always dreamed of!
Customer Feedback Summary
Customer Service and Product Quality
- Most customers were extremely happy with the customer service and product quality provided by Victoria Carpets.
- Positive feedback included praise for the staff's helpfulness, knowledge, and professionalism, as well as the overall quality of the carpets and other products.
Fitting and Installation
- Several customers praised the fitting and installation services provided by Victoria Carpets, highlighting the skill and professionalism of the fitters.
- Positive comments included appreciation for the attention to detail, the cleanliness of the workspace, and the speed and efficiency of the installation process.
Communication and Customer Experience
- Customers appreciated the excellent communication and customer experience provided by Victoria Carpets, including the helpfulness of the staff and the ease of the process from start to finish.
- Positive feedback included praise for the staff's friendliness, patience, and understanding, as well as the ability to accommodate specific needs and requests.
Value for Money
- Many customers were happy with the value for money provided by Victoria Carpets, finding the prices to be competitive and the quality of the products and services to be excellent.
Negative Feedback
- One customer had a less positive experience due to a misunderstanding about the delivery and installation process, but the issue was resolved in the end.
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