Great food, sourced well - served well
A&I Quality Butchers has been serving the best of the Highlands with the best in the Highlands for the last 21 years. We are a family-owned award-winning butchers, committed to serving the best quality Highland produce to our customers. Our range of quality produce has won multiple awards, including the best Butcher in the North of Scotland! We're proud to offer free local delivery for orders over 25 from our shop, with delivery on five days of the week throughout Inverness, and drop-off points also available throughout the Highlands each weekday.
We like to do things the old way - because we find it's usually also the right way. Great food, sourced well - served well. We're committed to knowing where our produce comes from, and selecting only the best. We're a traditional butcher and one of the few in Scotland that buy in whole carcasses and butcher to our own high standards. The majority of our beef, lamb, and pork are locally produced to the highest standard, so that only the best is sold in our shop.
Our Services
At A&I Quality Butchers, we offer a wide range of services to make your shopping experience convenient and enjoyable. We have a full range of produce, including our speciality gluten-free range. If you're not sure what cut you need - or you're just looking for a little inspiration, our friendly and knowledgeable staff are always happy to help. We also offer a "Cluck and Collect" service, where you can place an order via our website and we'll have it waiting for you to collect - because nobody likes queuing in the rain.
We're committed to serving the community, especially during times of uncertainty. We've adapted our shop's opening hours, and we've extended our range of local fruit, vegetables, and milk. We're also continuing to deliver throughout Inverness - and throughout the Highlands.
Our History
A&I Quality Butchers opened their doors for business in November 1997, with Alistair Paul and Ian McAllister, in Culloden, both having worked together for Walter MacDonald's and between them had over 50 years of experience. The business grew faster than either of them expected, and within a month, we had to employ another butcher and a team member to make what was to become known as "Ali Paul's Steak Pie" other pies and another favourite - our coleslaw.
Shop Quality and Products
The reviews are mixed, with some customers praising the shop for its wide range of products, including traditional butchery goods and GF options. The shop is credited with having a great selection of meat, sausages, and pies, with some reviewers noting that the pies are particularly renowned. However, one customer found an out-of-date product in their purchase, which led to a replacement and apology.
Service and Customer Experience
The service at the shop has been criticized by one customer who was not satisfied with the handling of an out-of-date product. However, other customers have had positive experiences, with one reviewer praising the staff for being "brutally honest" in their appraisal of carcases. Another reviewer was impressed with the customer-centred approach of the staff and the shop's willingness to go above and beyond, even in the event of a customer's mistake.
Random Issues
One customer was upset when they were told the shop was closed just minutes before the actual closing time. Another customer made a mistake when purchasing frozen mince, assuming it was fresh, and the shop responded with kindness and generosity by replacing the product and delivering it to their door.
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