Business Details
7 Years
experience
Emergency
services
Trusted IT Support & Computer Repair Services in Dorset
Chandler I.T Services has been delivering tailored IT solutions to residential clients across Dorset since 2019. Our CompTIA Security+ certified engineers specialise in comprehensive technology support, from broadband network installations to data recovery and system optimisation. With a focus on security and transparency, we provide fixed-price services for hardware upgrades, virus removal, and emergency call-outs, ensuring no unexpected costs for our clients. Our team combines technical expertise with a commitment to customer education, offering 1-to-1 tuition and preventative maintenance through bi-monthly health checks.Backed by positive testimonials from local residents in Blandford Forum and surrounding areas, we prioritise clear communication and reliable service delivery. Our emergency response protocol ensures urgent issues receive prompt attention during evenings and weekends whenever possible. All work includes comprehensive testing and documentation, with hardware recommendations provided across multiple budget tiers. As an independently operated service, we maintain strict ethical standards in all client interactions and technical operations.
Services
Broadband Setup
Data Recovery
Hardware Installation
Virus Removal
PC Health Checks
New System Setup
Remote Access
1-to-1 Tuition
Emergency Repairs
Details
- Year established: 2019
Highlights and features
- CompTIA Security+ certified engineers ensure secure system maintenance
- Fixed-price services with no unexpected additional charges
- Emergency call-out service available evenings and weekends
- Tailored solutions for Dorset residents' specific technology needs
- Bi-monthly health checks prevent future system issues
Associations and certifications
- CompTIA Security+
What people say
Resolved quickly and efficiently
Running like new
Extremely impressed
Sensibly priced
Excellent service
Services
Broadband Setup
Professional wireless network configuration with advanced security protocols. Engineers install routers and wireless cards while optimising signal strength through strategic placement recommendations. Includes device connectivity for computers, gaming consoles, and mobile devices. Port forwarding and firewall configuration ensure secure, unrestricted access to essential programs.
Data Recovery
Specialist recovery of failed or unrecognized hard drives using industry-leading tools. Technicians assess recovery viability and provide replacement drive options when necessary. Completed recoveries include DVD backups for client data security. Service addresses mechanical failures and logical data corruption scenarios.
Virus Removal
Comprehensive malware elimination and system optimisation service. Engineers remove viruses, spyware, and performance-slowing programs while implementing protective measures. Includes system reinstallation options with data backup and restoration. Post-cleanup security recommendations prevent future infections.
PC Health Check
Multi-point computer inspection covering hardware and software components. Service includes file cleanup, program optimisation, and physical system cleaning. Technicians identify upgrade requirements and offer free installation of recommended hardware. Bi-monthly maintenance plans available for ongoing system reliability.
New System Setup
Complete new computer installation service including hardware setup and software configuration. Engineers connect peripherals, install programs, and create user accounts. Includes wireless network integration and cable management for safety. Outlook email setup and basic software function training provided.
People
Mr Chandler
Owner Engineer
Experienced IT professional with CompTIA Security+ certification, providing local technology solutions since 2019. Specialises in residential computer repairs and network installations across Dorset. Known for prompt emergency response and clear technical communication.
Questions
Do you offer emergency computer repairs?
Yes, we provide urgent call-out service with priority scheduling during evenings and weekends when possible.
Are your engineers qualified?
All technicians hold CompTIA Security+ certification for professional computer repairs and network security.
What areas do you cover?
We serve Blandford Forum, Shaftesbury, Charlton Marshall, and surrounding Dorset locations.
Do you provide data backup services?
Yes, all data recovery and transfer services include DVD backups for client data security.
Can you help with new computer setup?
We offer complete setup including hardware installation, software configuration, and email account creation.
Do prices include parts and labour?
Labour costs are fixed; hardware components are priced separately with budget options available.
