Feel better. Move better. Live better.
The Electrical Trade Counter That Comes To You has been proudly serving professionals and homeowners in the local area for over 20 years. We are your one-stop shop for all your electrical needs, offering a comprehensive range of high-quality products and professional services.
What We Do
Our friendly and experienced team offers a diverse array of services, including:
Residential
- Lighting solutions design and installation
- Electrical inspection and safety checks
- Socket and switch installations and repairs
- Repair and installation of electrical appliances
- Surge protection installation
- Kitchen and bathroom renovations
Commercial
- Industrial and warehouse lighting upgrades
- Data cabling and network installation
- Security lighting assessments and installation
- Power and lighting solutions for new construction projects
- Energy efficiency assessments and upgrades
Industrial
- Custom lighting solutions for factories and warehouses
- High-bay lighting installation and maintenance
- Machine and equipment wiring
- Electrical safety audits
- Turnkey electrical project management
Our Expertise
Our team comprises highly skilled and certified electricians who are well-versed in all aspects of electrical work. We are committed to:
- Quality: We use only the highest quality materials and adhere to strict safety standards.
- Efficiency: We strive to complete projects on time and within budget.
- Customer service: We prioritize clear communication, transparency, and respect throughout the process.
Why Choose Us?
- Convenience: We offer on-site consultations and flexible scheduling to suit your needs.
- Transparency: We provide upfront pricing and clear explanations of all work before we start.
- Reliability: We stand behind our work with a satisfaction guarantee.
- Experience: Our wealth of experience ensures you receive reliable and efficient solutions.
Contact us today to discuss your electrical needs and schedule a consultation. We look forward to working with you!
Poor Customer Service and Delivery Issues
The majority of the reviews expressed extreme dissatisfaction with the company's customer service and delivery. Several customers have reported waiting for weeks or even months to receive their orders, only to be met with unhelpful responses or no responses at all. Many customers have had to chase the company for updates, and some have even had to contact them multiple times to resolve issues.
Lack of Communication and Carelessness
Several customers have expressed frustration with the company's lack of communication and careless approach to customer service. One customer was told that the system was down, while another was told that the courier was delayed, but neither issue was resolved in a timely manner.
Mixed Reviews on Quality of Products
While some customers have reported receiving products that were as described and of good quality, others have not been so fortunate. One customer had to chase the company for a refund due to a faulty product, and another reported that the product took several weeks to arrive.
Exceptionally Good Experience
Despite the majority of negative reviews, there were a few customers who had an exceptionally good experience with the company. They reported receiving their products promptly, and were satisfied with the quality and price.
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