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Established in 1985, Melbros has been a trusted supplier of high-quality construction materials and specialist building products to contractors, developers, and homeowners across the West Midlands and beyond. Our unwavering commitment to offering exceptional customer service and a wide range of products has solidified our position as one of the leading suppliers in the region.
Building Materials
Our extensive selection of building materials includes aggregates, sands, bitumen products, blocks, bricks, and much more. We pride ourselves on providing high-quality materials at competitive prices.
Specialist Products
We specialize in a variety of specialist products for different applications, including engineering bricks, facing building compounds, cavity closers, coping stones, and damp proofing materials.
Expert Services
Beyond just supplying materials, Melbros offers valuable expert advice and services to our customers. Our team of experienced professionals can provide guidance on product selection, application techniques, and project planning.
Dedicated to Quality & Service
At Melbros, we understand the importance of quality and service. We implement stringent quality control measures and prioritize customer satisfaction in everything we do.
Our Values
Our values are deeply rooted in:
- Integrity: We operate with transparency and honesty in all our dealings.
- Customer Focus: We prioritize understanding your needs and providing tailored solutions.
- Quality: We are committed to delivering exceptional quality products and services.
- Innovation: We constantly seek ways to improve our offerings and provide better value to our customers.
Working with Melbros
Whether you're a seasoned contractor or a DIY enthusiast, our dedicated team is here to support you every step of the way. We offer:
- Competitive pricing
- Flexible delivery options
- Responsive customer service
- Expert advice and guidance
We look forward to partnering with you on your next project!
Overall Experience
The majority of customers have had an extremely positive experience with Melbros, praising their excellent service, fast delivery, and high-quality products.
Delivery
Delivery has been a particular strength, with many customers receiving their orders the next day, and some even on the same day. The delivery drivers have been commended for their friendly and helpful attitude, often going above and beyond to ensure the customer's needs are met.
Customer Service
The customer service team has been consistently praised for their efficient and timely processing of orders, as well as their friendly and helpful demeanor. Many customers have expressed their appreciation for the excellent communication and guidance provided by the team.
Product Quality
The quality of the products has also been praised, with customers reporting that they are of good quality and at competitive prices.
Negative Experience
However, one customer had a negative experience with contaminated soil that contained glass, which was deemed unsafe for their children and pets. Although the company offered a refund and replacement, the customer was unhappy with the lack of effort to remove the contaminated soil.
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