Business Details
37 Years
experience
Your Trusted Bathroom Design & Installation Experts in Kidderminster
Established in 1989, New Wave Bathrooms is a family-run business with over three decades of experience in the bathroom industry. Our reputation is built on providing high-quality products and exceptional customer service rooted in traditional, honest values. We offer a comprehensive range of services including in-house design, home visits, 3D design, installation, and after-sales support. Our showroom in Kidderminster features over 80 displays showcasing internationally sourced brands, ensuring a diverse selection of styles and solutions. Our expert team combines technical expertise with creative vision to help customers achieve their ideal bathroom spaces.We prioritise customer satisfaction through transparent communication, non-pressured sales, and long-term relationships with trusted installers. Backed by manufacturer guarantees and a database dating back to 2007, we ensure reliable aftersales care. Our commitment to quality is reflected in partnerships with renowned brands like Villeroy & Boch, Matki, and Heritage Bathrooms. With a focus on innovation and practicality, we cater to both modern and traditional bathroom designs. Our team's extensive industry knowledge, gained through hands-on experience across all departments, ensures tailored solutions for every project.
Services
Bathroom Design
Home Visits
3D Design Service
Quotations
Trusted Installers
Aftersales Support
Details
- Year established: 1989
Highlights and features
- We offer 30+ years of specialist bathroom industry experience
- Our family-run business maintains traditional, honest customer values
- 80+ showroom displays provide tangible product inspiration
- We provide photorealistic 3D design visualisation services
- Backed by long-term partnerships with trusted installers
Services
Bathroom Design
Our expert designers create tailored bathroom solutions combining functionality and aesthetics. Using advanced 3D CAD software, we transform concepts into photorealistic visualisations. With showroom displays and home visit options, we ensure practical space planning and product selection.
3D Design Service
Utilising Virtual Worlds by Logicom software, we produce detailed 3D bathroom designs. This allows clients to visualise complete transformations before installation. The service includes product-specific visualisations from our partnered brands for accurate planning.
Home Visits
Our designers conduct home visits to assess spaces and discuss requirements. This service includes initial design concepts, product recommendations, and quotation preparation. Clients receive tailored solutions matching their specific room dimensions and style preferences.
Trusted Installers
We connect clients with vetted installers, tilers, and tradespeople experienced in bathroom fitting. Our network ensures quality workmanship for equipment supplied by us. Installers maintain our standards of reliability and technical expertise.
Aftersales Support
Comprehensive post-purchase support includes spare parts supply and manufacturer guarantee assistance. Our database enables efficient identification of replacement components. We prioritise long-term customer satisfaction through responsive service and technical guidance.
People
Josh Vale
Managing Director
Third-generation leader of this family business, Josh oversees daily operations. With 20 years of experience across all departments, he specialises in transforming customer visions into reality. Passionate about practical design solutions.
Gary Shilvock
In-House Design & Sales
Design expert since 2007, Gary specialises in practical solutions for all bathroom sizes. With extensive product knowledge, he balances technical requirements with aesthetic considerations. Regular cyclist and Aston Villa supporter.
Rob Priest
Home Visit Design & Sales
Joining in 2017 with prior industry experience, Rob provides practical design advice. He focuses on innovative product applications and enjoys creating DIY projects. Specialises in home visit consultations.
Questions
What services does New Wave Bathrooms offer?
We provide complete bathroom solutions including design consultation, 3D visualisation, home visits, product supply, and installation coordination. Our services cover all aspects from initial concept to final fitting.
Do you have a physical showroom?
Yes, our Kidderminster showroom features over 80 bathroom displays and 50+ manufacturer brochures. It showcases products from leading brands like Villeroy & Boch and Matki.
Can you help with small bathroom designs?
Our designers specialise in space-saving solutions for compact bathrooms. We offer tailored storage options and layout planning to maximise functionality in smaller spaces.
Do you work with professional installers?
We maintain a network of trusted installers, tilers, and tradespeople. All partners meet our standards for quality workmanship and reliability to ensure successful project completion.
What brands do you stock?
We partner with leading brands including Heritage Bathrooms, Villeroy & Boch, Matki Showers, and Crosswater. Our selection covers traditional and contemporary styles with quality assured by manufacturer guarantees.
How can I get a bathroom quotation?
Visit our showroom with your requirements or schedule a home visit. We provide detailed quotations after assessing your space and product preferences, with itemised pricing including VAT.
