At Carpets Direct, we pride ourselves on being one of the leading online retailers of high-quality carpets and flooring solutions in the UK. With over 20 years of experience in the industry, we have established a reputation for providing exceptional service, premium products, and unbeatable prices.
Our Story
Our journey began with a simple yet ambitious goal: to provide customers with a convenient and affordable way to purchase top-grade carpets and flooring solutions from the comfort of their own homes or offices. Today, we are proud to be one of the most trusted and respected names in the industry, with a loyal customer base of over 13,000 happy customers.
Our Services
At Carpets Direct, we offer a comprehensive range of services designed to make your carpet-buying experience as seamless and enjoyable as possible. From our mobile carpet showrooms to our free estimating service, we strive to provide our customers with a personalized and hassle-free experience. Our services include:
- Free Samples: Browse our extensive range of carpets and flooring solutions and order free samples to try before you buy.
- Free Estimates: Get an accurate estimate of your flooring costs with our free estimating service.
- Free Fitting: Enjoy free fitting of your new carpets and flooring solutions by our highly trained professionals.
- Mobile Carpet Showrooms: Experience the convenience of browsing our carpets and flooring solutions in the comfort of your own home or office.
Our Products
We take pride in offering an extensive range of premium quality carpets and flooring solutions that cater to diverse tastes and preferences. From luxurious wool carpets to stylish striped carpets, natural carpets, and commercial contract carpets, we have something for everyone. Our products are sourced from top manufacturers around the world, ensuring that our customers receive only the best quality products at unbeatable prices.
Why Choose Us
At Carpets Direct, we are committed to providing our customers with an exceptional shopping experience, superior products, and unbeatable prices. With our free estimating service, free fitting, and mobile carpet showrooms, we strive to make the carpet-buying process as convenient and hassle-free as possible. Our dedication to customer satisfaction has earned us a reputation as one of the most trusted and respected names in the industry.
Cost and Pricing
The reviewer expresses dissatisfaction with the pricing, labeling it as "overpriced". They claim that the company is unwilling to provide a breakdown of costs, yet takes large sums of money from elderly clients without returning it even when the work is cancelled.
Comparability
The reviewer advises potential customers to shop around, implying that similar services can be found at a significantly lower price point, with estimates suggesting half the cost of the reviewed company.
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