Business Details
32 Years
experience
Your Trusted Partner for Home Improvements in Sussex
Established in 1994, Steve Franklin & Sons is a family-run business with over 30 years of combined experience in home improvements. We specialise in UPVC and timber windows, composite doors, aluminium bi-fold doors, and conservatories, serving properties across Sussex. Our team prioritises quality installations and exceptional customer service, adhering to FENSA regulations and Part L building standards. We operate with transparency, offering free quotations and bespoke design solutions tailored to individual property needs. As Which? Trusted Traders since 2002, we maintain a reputation for reliability through repeat business and customer recommendations.Our repair service extends the lifespan of existing double-glazed installations, providing cost-effective options for homeowners. Based in Steyning and Hove, we combine traditional craftsmanship with modern materials to deliver energy-efficient solutions. Our commitment to excellence ensures minimal advertising needs, with most work coming from satisfied clients. We exclusively use high-performance products and maintain strict GDPR-compliant data practices for client confidentiality.
Services
UPVC Windows
Timber Windows
Composite Doors
Bi-Fold Doors
Conservatories
Details
- Year established: 1994
Highlights and features
- Family-run business with 30+ years combined experience
- FENSA registered for building regulation compliance
- Which? Trusted Trader accredited since 2002
- Bespoke design solutions for all property types
- Free, no-obligation quotations with expert advice
Associations and certifications
- FENSA
- Which? Trusted Trader
What people say
Superior customer service
High-quality installations
Bespoke solutions
Free quotations
Trusted family-run business
Services
UPVC Windows
Our UPVC windows combine energy efficiency with low maintenance, available in casement, sash, and bay styles. Custom-sized to fit period and modern properties, they enhance thermal insulation while maintaining aesthetic appeal. Each installation includes expert fitting and FENSA-compliant certification for building regulation compliance.
Composite Doors
Durable composite doors offer enhanced security and weather resistance with classic styling options. We supply and install GRP-faced doors in multiple colours and finishes, featuring multi-point locking systems. Bespoke glazing and hardware options allow full customisation to match property architecture.
Bi-Fold Doors
Space-saving bi-fold doors create seamless indoor-outdoor living spaces with minimal sightlines. Our aluminium systems provide slim frames and smooth operation, available in made-to-measure sizes. Thermal efficiency and security features meet modern building standards for contemporary home extensions.
Conservatories
Custom-built conservatories extend living space with glazed structures featuring insulated roofs and energy-efficient glazing. We offer lean-to, Edwardian, and orangery styles with optional lantern roof upgrades. All installations include structural calculations and FENSA registration for compliance.
Timber Windows
Traditional timber windows provide authentic period features with modern performance benefits. Sourced from sustainable forests, our wooden frames come with draught-proofing and low-E glass options. Available in vertical sliding and casement designs for heritage and new-build properties alike.
People
Richard Franklin
Managing Director
With 25 years' experience in the family business, Richard Franklin oversees all operations as Managing Director. He maintains high installation standards while managing client relationships and business development across Sussex.
Liz Squire
Admin and Accounts
Liz Squire manages financial operations and administrative processes since joining in 2023. She ensures smooth back-office support for installations and customer inquiries from initial quotation to project completion.
Questions
What areas do you cover?
We operate throughout Sussex, serving Steyning, Hove, and surrounding areas with home improvement installations and repairs.
Are your installations FENSA registered?
Yes, we've been FENSA members since 2002, ensuring all window and door installations meet current building regulations with certification provided.
Do you offer repair services?
We provide repair solutions for existing double-glazed units, extending their lifespan with cost-effective options for seal replacement and hardware upgrades.
Can I get a free quotation?
Yes, we offer free, no-obligation quotations with expert advice on product selection and design options tailored to your property's requirements.
What payment methods do you accept?
We accept major debit/credit cards, bank transfers, and cash payments. Specific payment terms can be discussed during your consultation.
Are you Which? Trusted Traders?
Yes, we've maintained Which? Trusted Trader status since 2002, demonstrating our commitment to quality service and customer satisfaction standards.
